NS self-service ticket machine

• Quick and easy to operate.
• Your ticket in 3 steps.
• You can pay by cash, credit card or debit card.
• Would you like to practise using the ticket machine? See: Demonstration of the ticket vending machine with touch-screen .

Which tickets can I purchase from the self-service ticket machine?

• All standard train tickets, monthly passes, train taxi tickets, tickets with a different departure station or a stop-off.
• Train tickets to Belgium, the western part of Germany and Luxembourg. For more information about international train tickets, see NS Hispeed .

Useful information

• The ticket machine first returns your card before asking you to key in your PIN-code.
• You touch the screen lightly. It is not necessary to press hard.
• Do not lean on the screen as that impedes the operation.

NS Service Desk, Kiosk or Wizzl

Did you know that?

• Purchasing a ticket from an NS self-service ticket machine is cheaper than purchasing one from the NS Service Desk or other outlet.
• A surcharge of € 0.50 is added to all tickets sold at NS Service Desks, Wizzl convenience stores and Kiosk shops.
• At major station, NS Service Representatives are available on the station concourse and the platform to assist you with your travel needs.

About NS Service Desks

• Operate at major stations.
• Offer complete range of tickets and passes except for the Jaartrajectabonnement (Annual Route Pass) and the NS/OV-Jaarabonnement (NS/Public Transport Annual Pass). However, you can obtain an application package for these passes.
• Provide information about domestic and international train travel.
• Provide information about the station and the station facilities.
• Provide information about NS passes.
• Information concerning lost or found property should be reported at the NS Service Desk.
• Provide answers to all your questions about NS’s services.
• Sell tickets without seat reservation for the Benelux countries and western Germany. For personal sales of train tickets you pay a supplement of € 3.50.
• Payment for tickets is accepted in cash and by debit card.

Wizzl/Kiosk with NS Tickets and Service

• At the medium-sized stations.
• Voordeelurenabonnementen [off-peak hours passes] and the most common train tickets.
• At Wizzl you can buy train tickets and numerous other useful products seven days a week.
• At all Wizzl shops you can pay cash or using your debit card or Chipknip.

NS Service Points

Did you know?

• You can purchase train tickets from over 100 post offices, sub-post offices and TNT Post Service Points.
• For information about opening times, you can phone the Postal Office service number at 0900-767 8526 (€ 0.30 per minute; within the Netherlands only).

About NS Service Points

• An NS Service Point can be a post office, bookshop, tourist information office, pharmacy community centre, etc.
• NS Service Points sell tickets and other NS products and can provide journey information.
• NS Service Points are located near stations that do not have staffed ticket windows.