NS-Business Card

You can check in and out easily using your NS-Business Card. Before getting onto the NS train, you can check in by holding your card up to the NS card reader at the station. You can then do the same again to check out at your arrival station, or at the point in your journey where you switch to another carrier.

Travelling by checking in and checking out has to be requested first online. You only have to do this once.

You can then activate the requested service at an NS ticket machine at the station, or at one of the other pickup points for the public transport smart card. After this, you can immediately start travelling with NS.

Your train journey with another carrier

Train journeys with Arriva, Connexxion, Syntus and Veolia or journeys including a combination of NS and these rail carriers can be booked in advance via Mijn NS Zakelijk or 0900 204 200 (€0.10 per minute). This is also where you can change or cancel your pre-booked journey.

Train travel using a departmental card

Currently, we recommend that you book your train travel using a departmental card in advance.

Online booking

• Log in via Mijn NS Zakelijk. The first time you log in, the PIN code will consist of the last four digits of your card number. You can change it straight away into any PIN code you choose
• Select boeken (book) in the left-hand column
• Fill in the details as requested

Details required for your booking

• The number and PIN code of your NS-Business Card
• Your travel details: point of departure and destination, date of travel, single or return, first or second class, and whether you are travelling during off-peak discounts

Fyra supplement at the NS ticket machine

You can also charge the Fyra supplement to your card quickly and easily at the NS ticket machine (Fyra single supplement, Fyra day return supplement and Fyra monthly supplement). The payments will be charged to your account as usual. For more information, go to hispeed.nl/fyra-bc.

Taxi

Booking a taxi from the station using your NS-Business Card is very easy. There is no need for you any longer to pay it first, keep the receipts and then declare the expenses. Your taxi trip can be booked online by logging in via Mijn NS Zakelijk. If you book a taxi trip using a departmental card, please also state your name in the comments field.

You can also book by telephone no later than half an hour beforehand via 0900 204 2000 (€0.10 per minute).

OV-fiets or NS-scooter

You can also have your NS-Business Card scanned at the supervised bicycle storage facilities to hire an OV-fiets public transport bicycle. You can also pick up a public transport bicycle from an OV-fiets locker or box. For an NS-scooter, you will also have to present your driving licence or scooter licence and sign a rental agreement.

You can then pick up your bicycle or scooter straight away. An NS-scooter must be returned at the same rental location. There is a surcharge if you want to return a public transport bicycle at a different location.

Greenwheels-huurauto

To book a Greenwheels-huurauto, Greenwheels rental car, you must first register via the Greenwheels website. You then log in via Mijn NS Zakelijk. Select Greenwheels boeken (Book Greenwheels). You will be redirected to the Greenwheels site, where you can fill in the details required. After you receive your confirmation, you can start driving a Greenwheels rental car right away.

Bicycle storage facilities at the station

After you have had your NS-Business Card scanned in and a barcode has been affixed to your bicycle, you can put it in the supervised storage area.

Parking at Q-Park P+R

When you hold your NS-Business Card up to the card reader as you drive in or out, the barrier will open. In Gouda and Sittard, you receive a ticket that you can pay for at the car park ticket machine using your NS-Business Card.

NS Hispeed Lounge

You have free access to the lounges at Amsterdam Centraal, Rotterdam Centraal, Schiphol and Breda stations.  

Regus

Your NS-Business Card gives you a 15% discount on Regus workspaces and meeting rooms. Showing your NS-Business Card will give you access at any of their locations. The receptionist at the Regus location will then guide you through optional Regus facilities for which you have to pay an additional fee on-site.

Not booked or checked in

If all the gates or check-in/check-out columns at a station are not working, you can book the journey online or purchase a paper ticket. If you are unable to present a paper ticket to the inspector and have not checked in or not made the booking correctly, a correction fare will appear on your invoice.

Forgotten to check out?

If you forgot to check out with NS, you can still do this until 04:00 that night. If you want to cancel your journey after checking in, you can check out again free of charge at the same station up to 60 minutes later.

Forgotten your NS Business Card?

If you have forgotten your NS Business Card, you can buy a ticket at an NS sales outlet. If you only discover in the train that you do not have your card on you, the ticket inspector will charge you the journey fare plus the legal penalty.

Loss or theft

If your NS Business Card is lost or stolen, you should report this immediately to your employer's contact for NS.

Privacy

Using your NS Business Card means that you have accepted the terms and conditions of the public transport smart card and the product terms and conditions of the NS Business Card. NS may use your personal details to inform you about products and services. Your details will not be passed on to third parties.

Would you like more information?

You can call the NS Zakelijk customer service desk on +31 (0)30 300 1111 (on working days between 08:00 and 18:00).