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Changing or cancelling Keuzedagen

Cancelling or switching your season ticket will have repercussions on your Keuzedagen, as some season discounts will change the discount periods and conditions.


Changing your Keuzedagen

Switching from a Voordeeluren season ticket to another season ticket

If you would like to continue traveling with Keuzedagen, but would like to terminate your Voordeeluren season ticket, you can switch to a Dal Voordeel or Altijd Voordeel season ticket. The times eligible for optional day travel are slightly different than those for the Voordeeluren season ticket.

Changing discount periods

If you would like a Dal Voordeel or Altijd Voordeel season ticket for your Keuzedagen, then you can travel for free before 6.30, between 9.00 and 16.00 and after 18.30. But you cannot take advantage of discount travel during the months of July and August as you had been accustomed to with your Voordeeluren season ticket.

Changing class on a Keuzedag

You are entitled to change the class for your season ticket one time on a Keuzedag. A class change costs € 6, and can be purchased at a Ticket Machine.

Changing validation date

If you would like to change the validation date for your Keuzedagen, you must first terminate your current contract and buy a new season ticket. You can then request new Keuzedagen for the new season ticket.

Changing validation date

If you would like to change the validation date for your Keuzedagen, you must first terminate your current contract and buy a new season ticket. You can then request new optional days for the new season ticket.

Cancelling your Keuzedagen

If you wish, you can cancel your Keuzedagen after the first year of your season ticket. You may receive a refund for any unused, valid Keuzedagen. NS will not refund any expired or used Keuzedagen. To cancel your Keuzedagen, please call NS Customer Service.