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Changing or cancelling Keuzedagen

Cancelling or switching your season ticket will have repercussions on your Keuzedagen, as some season discounts will change the discount periods and conditions.


Changing your Keuzedagen

Switching from a Voordeeluren season ticket to another season ticket

If you would like to continue traveling with Keuzedagen, but would like to terminate your Voordeeluren season ticket, you can switch to a Dal Voordeel or Altijd Voordeel season ticket. The times eligible for optional day travel are slightly different than those for the Voordeeluren season ticket.

Changing discount periods

If you would like a Dal Voordeel or Altijd Voordeel season ticket for your optional days, then you can travel for free before 6.30, between 9.00 and 16.00 and after 18.30. But you cannot take advantage of discount travel during the months of July and August as you had been accustomed to with your Voordeeluren season ticket.

Changing class on a Keuzedag

You are entitled to change the class for your season ticket one time on a Keuzedag. A class change costs € 6, and can be purchased at a Ticket Machine.

Changing validation date

If you would like to change the validation date for your Keuzedagen, you must first terminate your current contract and buy a new season ticket. You can then request new Keuzedagen for the new season ticket.

Changing validation date

If you would like to change the validation date for your Keuzedagen, you must first terminate your current contract and buy a new season ticket. You can then request new Keuzedagen for the new season ticket.

Cancelling your Keuzedagen

With a Voordeeluren season ticket

You can cancel your Keuzedagen for your Voordeeluren season ticket up to 2 weeks before you extend your season ticket. If you also wish to cancel your Voordeeluren season ticket, you can cancel your Keuzedagen at the same time. To cancel your Keuzedagen or season ticket, call NS Customer Service.

For a Dal Voordeel or Altijd Voordeel season ticket

You can cancel the Keuzedagen for your Dal Voordeel or Altijd Voordeel season ticket at any time. You will then receive a refund for the unused Keuzedagen. To cancel your Keuzedagen simply cal NS Customer Service.