If there is no guarded bicycle storage facility at a station, then there will often be bicycle lockers available to store your bicycle securely. You can purchase a season ticket for the use of a bicycle locker.
Storing your bicycle in a bicycle locker
If there is no guarded bicycle storage facility at a station, then there will often be bicycle lockers available to store your bicycle securely. It is not permitted to store motorcycles, mopeds or scooters in a bicycle locker.
Bicycle locker sizes
The enclosed white model is 74.5 cm wide and 176 cm deep. The model with a wire or grate door is 78.5 cm wide and 176 cm deep.
The bicycle lockers are available all day. To see if bicycle lockers are available at your station, see Bicycle facilities per station.
Tickets and season tickets
You can purchase a season ticket for a bicycle locker online. A season ticket costs € 109 per year, plus a one-time € 40 key deposit.
Reserving a bicycle locker
If all of the bicycle lockers at your station have been rented out, you can reserve a spot on the waiting list. You will then be informed as soon as a locker becomes available. If you reserved a spot online, you will receive a confirmation mail with further instructions.
You will be issued one key per locker. This key will be sent to the address provided upon receipt of payment. It is not possible to order extra keys. If your key is lost or stolen, please inform our Customer Service using this form.
When we receive your report, we will send a letter asking you to transfer € 50 for the cost of replacing the lock. The deposit for the old key will be forfeited. As soon as the lock has been replaced, we will send you the new key.
Damaged or defective bicycle locker
If your bicycle locker is damaged or defective, please call our Customer Service at tel. 030 – 7515155 (available day and night) or use the form. The bicycle locker will be repaired within 4 working days.