How many trains run on time?
NS provides train travel to more than 1.2 million passengers in the Netherlands. We measure how many trains are on time every day.
Running on time
Running on time is one of the NS's primary goals. Whether we succeed or not is measured daily. You can see what percentage of trains were on time in the previous calendar month below.
We have agreed with the government that 93% of all trains must run on time. Being on time means that the train has to arrive within 5 minutes of the specified arrival time.
In November 2016, 89.5% of all trains ran on time, compared to November 2015, during which 89.6% of the trains ran on time.
In case of significant deviations from the norm, we are happy to explain to you why the train traffic and you as a passenger experienced problems.