Weekly analysis of crowd reports
We take action based on incoming crowd reports and keep you informed about them.
Weekly analysis of crowd reports
The reports of overcrowded trains that we receive are analysed weekly. We publish a list of the 10 trains which have been reported the most here.
Here you can find the weekly analysis of the crowding reports up to week 41.
|Position||Train no.||Type||Route information||Status|
|1||3561||Intercity||Schiphol (16:46) - Utrecht Centraal - s-Hertogenbosch - Eindhoven - Weert - Roermond - Sittard - Heerlen (19:21)||Train under investigation|
|2||865||Intercity||Schagen (16:35) - Alkmaar - Zaandam - Amsterdam Centraal - Utrecht Centraal - s-Hertogenbosch - Eindhoven - Weert - Roermond (19:32)||On 04 April this train will be lengthened|
|3||1942||Intercity||Venlo (7:19) - Deurne - Eindhoven - Tilburg - Breda - Dordrecht - Rotterdam Centraal - Den Haag HS - Den Haag Centraal (9:37)||This train has been running according to standards|
|4||1957||Intercity||Den Haag Centraal (15:22) - Den Haag HS - Rotterdam Centraal - Dordrecht - Breda - Tilburg - Eindhoven - Deurne - Venlo (17:41)||This train was incidentally shortened|
|5||3061||Intercity||Den Helder (15:34) - Alkmaar - Zaandam - Amsterdam Centraal - Utrecht Centraal - Ede-Wageningen - Arnhem - Nijmegen (18:17)||
This train has been running according to standards. Distribution of passengers in the train is not optimal.
|6||12557||Intercity||Rotterdam Centraal (15:35) - Gouda - Utrecht Centraal - Amersfoort - Zwolle - Leeuwarden (18:17)||Train under investigation|
|7||559||Intercity||Rotterdam Centraal (16:05) - Gouda - Utrecht Centraal - Amersfoort - Zwolle - Groningen (18:44)||Train under investigation|
|8||3065||Intercity||Den Helder (16:34) - Alkmaar - Zaandam - Amsterdam Centraal - Utrecht Centraal - Ede-Wageningen - Arnhem - Nijmegen (19:17)||This train cannot be lengthened|
|9||3563||Intercity||Schiphol (17:16) - Utrecht Centraal - s-Hertogenbosch - Eindhoven - Weert - Roermond - Sittard - Heerlen (19:51)||Train under investigation|
|10||555||Intercity||Rotterdam Centraal (15:05) - Gouda - Utrecht Centraal - Amersfoort - Zwolle - Groningen (17:44)||Reports under investigation|
Explanation of reported status of trains
Train being investigated
There have been multiple reports that the train is too short to accommodate the actual number of passengers. We are investigating this route.
This train is not being investigated (yet)
The number of reports for this train is too low to be eligible for investigation. As far as we can currently tell, this is a one-off incident. Please inform us if you encounter overcrowding on this service again.
The trains on this route have been temporarily running with less carriages than planned
Various circumstances can lead to trains temporarily running with less carriages than planned. Disruptions on the track can lead to trains having to take detours from their normal route or different trains running than planned. We are continually making improvements to the process to keep trains running according to plan as much as possible.
Possible lengthening being investigated.
We want to add carriages to the train on this route. The possibilities for doing so are currently being investigated. Check this overview later for the results of our investigation.
The trains on this route cannot be lengthened
The trains cannot be lengthened because they are already running at the maximum possible length or because the platforms on the route are not long enough for a longer train.
The trains on this route will not be lengthened yet
For various reasons the trains on this route cannot yet be lengthened. We will stimulate distribution and continue to monitor the situation closely.
The trains on this route will be lengthened from [date]
The trains on this route will be lengthened as a result of crowd reports. This will occur on the date indicated.
Distribution of passengers throughout the train is not optimal
Our investigations have revealed that trains on this route provide sufficient capacity, but that the distribution of passengers throughout the train is not optimal. We are taking action to improve the distribution on the trains on this route.
Reports under investigation
This train seems to have run with sufficient capacity. We are investigating the reason why it was reported anyway.