Traveling with a functional disability
NS offers services and facilities aboard the trains and at the stations to help travelers who have trouble walking or a visual disability. These include the OV-chip Plus season ticket and the OV-Begeleiderskaart, the lift at the station, and transport services to and from the station. Our travel assistant would be happy to help you during your journey. You can reserve any of these services in advance.
The answer to your question...
Preparing for your journey
If you are traveling with a functional disability, then extra support can come in handy. Request assistance online.
Extra facilities on the train and at the station
If you are traveling with a functional disability, it is handy to know which facilities are available in the trains and at the station.
Making it easier to go to and from the station
Are you unable to get to the station independently? The shared taxi, Valys and special taxi service can help you.
Assistance while travelling
Are you travelling with a disability and in need of assistance? Then use NS Travel Assistance for free.
With an OV-Begeleiderskaart, one companion can travel with you in the train, metro, tram or bus for free.
OV-chip Plus season ticket
For people with a visual impairment there are two travel alternatives, namely OV-chip Plus and the NS-Business Card. You can book your train journey over the telephone on 0800 - 7245482 (available 24 hours).