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Traveling with a wheelchair, scootmobile or special bicycle

You may bring your wheelchair, mobility scooter or special bicycle onto the train if it is not too wide or too long.


What are you allowed to bring with you onto the train?

Your wheelchair

In order to fit on trains, lifts and moveable bridges, your wheelchair must not be larger than 150 cm long and 75 cm wide (external dimensions). You and your wheelchair must not weigh more than 200 kilos if you need to be pushed, and no more than 300 kilos if you do not need to be pushed. Wheelchairs with combustion engines are not permitted on the train for safety reasons.

Your mobility scooter

You may bring your mobility scooter if:

  • you book your journey in advance through the NS Servicecentrale (tel.: 030 - 2357822) or at avg (application in Dutch) 
  • the external dimensions of your mobility scooter are no more than 150 cm long and 75 cm wide;
  • there is sufficient room to manoeuvre on the platform and on the train;
  • the station lift is large enough if you need to use it;
  • you can drive the mobility scooter into and out of the train yourself.

Your special tricycle or balance bike

If you use a special tricycle provided by Wmo or a balance bike as a disability aid, then you do not need Special Permission. You can bring the tricycle or bike with you free of charge, just like a wheelchair for example. The tricycle or balance bike and luggage may not be larger than 150 cm long and 70 cm wide (external dimensions including luggage).

Can you bring your electric bicycle, recumbent or tandem onto the train?

If you use an electric bicycle, recumbent or tandem because of a disability, and you can prove this by showing an official logo sticker or one of the following cards, then you may bring it onto the train: Gehandicaptenparkeerkaart, WMO Vervoerspas (regiotaxi), Valys card or OV-begeleiderskaart).

Can you bring your Segway onto the train?

If you use a Segway because of a disability, and you can prove this by showing an official logo sticker or one of the following cards, then you may bring it onto the train: Gehandicaptenparkeerkaart, WMO Vervoerspas (regiotaxi), Valys card or OV-begeleiderskaart). The Segway, including user and luggage, may not be more than 150 cm long, 70 cm wide and 137,50 cm high. You and your Segway must not be heavier than 200 kg.