Purchasing tickets
NS self-service ticket machine
- Quick and easy to operate.
- Your ticket in 3 steps.
- You can pay by cash, credit card or debit card.
Which tickets can I purchase from the self-service ticket machine?
- All standard train tickets, monthly passes, train taxi tickets, tickets with a different departure station or a stop-off.
- Train tickets to Belgium, the western part of Germany and Luxembourg. For more information about international train tickets, see NS Hispeed.
Useful information
- The ticket machine first returns your card before asking you to key in your PIN-code.
- You touch the screen lightly. It is not necessary to press hard.
- Do not lean on the screen as that impedes the operation.
NS Service Desk or Kiosk
Did you know that?
- Purchasing a ticket from an NS self-service ticket machine is cheaper than purchasing one from the NS Service Desk or other outlet.
- An additional fee of € 0.50 is charged to all tickets sold at NS Service Desks and Kiosk shops.
- At major station, NS Service representatives are available on the station to assist you with your travel needs.
About NS Service Desks
- Operate at major stations.
- Offer complete range of tickets and passes except for the Jaartrajectabonnement (Annual Route Pass) and the NS/OV-Jaarabonnement (NS/Public Transport Annual Pass). However, you can obtain an application package for these passes.
- Provide information about domestic and international train travel.
- Provide information about the station and the station facilities.
- Provide information about NS passes.
- Information concerning lost or found property should be reported at the NS Service Desk.
- Provide answers to all your questions about NS’s services.
- Sell tickets without seat reservation for the Benelux countries and western Germany. For personal sales of train tickets you pay a supplement of € 3.50.
- Payment for tickets is accepted in cash and by debit card. At Schiphol and Amsterdam Centraal you can also pay by credit card.
Did you know that?
- Self-service ticket machines are the most convenient and fastest way to purchase tickets.
- Train tickets purchased from a self-service ticket machine are cheaper than those purchased from the counter.
- For additional information, please contact the NS Service Desk or speak to a member of our staff at the rail stations.
- It is not possible to purchase tickets on the train.
