Topping up credit
Topping up credit
You pay for your journey with the credit stored on your card every time
you check in and out.
Where can I top up credit?
You can top up the credit balance at any NS ticket machine as well as
at NS service desks, ov-chipkaart.nl
How do I top up the balance at an NS ticket machine?
- Hold your OV-chipkaart in front of the card reader, which is under the screen at the right
- Select 'Add credit' on the screen
- Select an amount
- Pay with your Dutch bank card, Dutch Chipknip smartcard or cash.
- Then hold your OV-chipkaart in front of the card reader again
How much credit balance do I need?
Whenever you check in with NS, a temporary boarding
fee will be deducted from your card. This is a kind of deposit. The
journey price is calculated when you check out and any discount deducted
automatically. If the journey price is less than the boarding fee, the
difference will automatically be credited to your OV-chipkaart.
This means you always need to have at least the boarding fee in credit on your card to be able to check in with NS. The boarding fee is €10 for holders of a personalised OV-chipkaart with Weekend Vrij, Dal Vrij, Dal Voordeel, Altijd Voordeel or Voordeelurenabonnement. There is no boarding fee for the Kids Vrij and Altijd Vrij season tickets. The boarding fee for holders of a personalised OV-chipkaart without a season ticket or an anonymous OV-chipkaart is €20.
You can store up to €150 in credit on your card.