Checking in and out
Checking in with NS
- Make sure you have an NS season ticket or the 'pre-paid travel with NS' product on your OV-chipkaart
- Make sure you have enough credit on your OV-chipkaart (at least the boarding fee)
- At the departure station, hold your OV-chipkaart up against the NS card reader in one of the gates or free-standing posts
- Always hold just your card directly up against the card reader rather than your entire wallet or purse, especially if you have more than one OV-chipkaart
- You will hear a single beep (, 6 kB)
- The screen will display 'Goede reis' ('Have a good journey') or the name of your season ticket
- You have now checked in and you can board your train
Checking out with NS
- At the arrival station, hold your OV-chipkaart up against the NS card reader in one of the gates or free-standing posts
- You will now hear two beeps (, 9 kB)
- The journey fare, remaining credit, name of your product or season ticket and class will appear on the screen
- And should you forget, you can still check out at the arrival station up to 6 hours after checking in if it is on the same day
- If you only discover later that you forgot to check out, you can get a refund of the excess amount paid
Checking in or out by mistake
You do not have to be afraid that you might check out again by mistake
immediately after checking in, or vice versa. Your card cannot be read twice in
quick succession as once you have checked in or out, it is not possible to check
in or out again with NS for the next three minutes.
What if you have checked in but then decide not to take the train after all?
Then you need to wait at least three minutes but no more than 60 minutes; you
can then check out again free of charge at the same station. If you do not check
out, after 60 minutes the boarding fee will be deducted from your credit.
Check to see whether your OV-chipkaart is ready for use
Here you will see the steps you need to have taken for each season
ticket and kind of OV-chipkaart in order to be able to check in and out with NS.