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Facilities at stationsAccessible stations

 

The following facilities are available at many NS stations:

  • Tactile guidance lines assist visually impaired travellers in making their way around the stations and platforms.
  • Mobile ramps make it easier for wheelchair users to get on and off the train. Only trained staff are authorised to operate these ramps which are available at over 100 stations.
  • NS Service Desks are equipped to allow travellers to plug in the audio input of their hearing aids. Cords are not provided so passengers who wish to make use of this service will need to bring their own. (For example, the Philips AD 949/03 cord is compatible with our system).

Where do you purchase your train ticket?

  • From the self-service ticket machine, 24 hours a day, for all domestic journeys.
  • From the NS ServiceDesk and from NS sales outlets. There is a euro 0.50 surcharge added to single and return tickets not purchased from a self-service ticket machine. Travellers aged 60 and over are exempt from the surcharge.
  • If you have a functional disability but do not have an OV-Begeleiderskaart (Public Transport Companion Pass], you can apply for an exemption pass.
  • At the major stations, service representatives will be happy to help you purchase a ticket.

Back to Travelling with functional disabilities

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