Card termination, loss or theft
Has your NS-Business Card been lost or stolen, or would you like to terminate it? We have made a list of frequently asked questions for you.
Lost or stolen card
In all cases: block the old one, and order a new one
If your NS-Business Card is lost or stolen, make sure to block it as soon as possible. You can block your old NS-Business Card and request a new card with 1 simple application in Mijn NS Zakelijk.
- Log in to Mijn NS Zakelijk
- Go to ‘Mijn NS-Business Card‘
- Block your card by clicking on the button ‘NS-Business Card lost, stolen or damaged? Request a duplicate‘
Terminated cards
Once the NS-Business Card and/or the season ticket on it has been terminated, you can destroy the card. Or return to this address: NS Zakelijk, Postbus 2572, 3500 GN Utrecht.