Payment and invoices
Do you have a question about payment, invoices or CSV files? We have made a list of the most frequently asked questions.
Changing account number
- Pay with iDEAL: the contact person within your company can change the account number using an iDEAL payment under “company information”.
- Don't have iDEAL? You can transfer € 0.01 to NL59 ABNA 0590 8498 75 in the name of NS Reizigers Debiteurenadministratie and send a proof of payment via email to firstname.lastname@example.org.
Changing payment period from annual to monthly
If you wish to change the payment period, we recommend that you terminate all the associated NS Business Cards (with an ongoing contract with annual payment). Once these have been terminated, the annual payment period will be change to a monthly payment period and any excess season ticket payments will be reimbursed. When new NS Business Cards are applied for, these season tickets will be invoiced monthly. To change the payment period, please contact NS Zakelijk Customer Services.
Payment arrears paid
Using the NS Zakelijk Portal, you can view unpaid invoices and make transfers citing the invoice number and your debtor number.
Why don't you send a CSV file?
Business customers receive 1 complete invoice each month for the entire contract with NS. The invoice is specified by department. It is also possible to choose to receive separate invoices for each department. For privacy reasons, only the front page of the invoice is sent via email.
Where can I find the CSV file?
The contact person within your company can view and download the CSV files in the Mijn NS Zakelijk portal under the 'invoice overview' tab.