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Door-to-door services for your company

When you agree to a contract with NS for business travels you also determine which door-to-door services your employees can use. How exactly does this work?

Determining door-to-door services

You determine the available door-to-door services for your company for each season ticket or class. The settings for your company apply for all cardholders with the same season ticket and/or class. New NS-Business Cards are supplied with standard settings. Business travel by train, bus, tram or metro is part of the fixed services package for the NS-Business Card. It is therefore not possible to deactivate these services for an NS-Business Card. 

Managing door-to-door services per cardholder

In addition, it is possible to adjust the door-to-door services available for your company for an individual cardholder (or a group of cardholders) using Mijn NS Zakelijk. This can be done after the start date of the NS-Business Card. The cardholder him or herself cannot change these settings.

Replacement cards

When ordering a replacement card, for example due to loss or damage, your company will receive a new NS-Business Card with all the settings that are standard for your company. Changes that were made at the cardholder level have to be carried out again.

Changing door-to-door services in Mijn NS Zakelijk

Log in to Mijn NS Zakelijk as contact person for your company.

  • Select the desired card, department, season ticket type or class on the Mijn NS Zakelijk starting screen.
  • Choose the option to change the door to door services for the selected cards.
  • Change the door to door services for the selected cards.

Door to door services can also be changed for each specific NS-Business Card. This can be done on the card details screen.

Cardholders are notified by email regarding the door to door services available to them. They are informed of both requests for new cards and changes to door to door services.

Changing door-to-door services

Sharing information with NS's door to door partners

Privacy legislation requires that NS asks card holders for personal permission to share the information required to book door-to-door services and the communication about this with our door-to-door partners. For department cards we ask the NS contact person at your company for permission to share this information. If your company does not permit any door-to-door services, then no information is shared. You can grant permission by logging in to Mijn NS Zakelijk or filling in the card number and date of birth via the form set preferences.

This information is only shared when the cardholder uses a specific door-to-door service. With the exception of Q-Park; the NS-Business Card number is shared with this party automatically when the service is 'turned on'.

What information is shared with door-to-door partners?

For most door-to-door services the NS-Business Card number is shared. For taxi and Greenwheels services additional information is shared:

Our partners never use this information for commercial purposes
Door-to-door service Which information is shared? When is information shared?
Q-Park P+R car parks NS-Business Card number Once permission has been given.
Taxi Name, e-mail address, telephone number and NS-Business Card number When the cardholder books a taxi ride
Greenwheels car NAW-information and NS-Business Card number When the cardholder requests a Greenwheels car.