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Travelling with the NS-Business Card

Meet Hugo. In several short videos, he shows viewers how to use the NS-Business Card in daily life. A single card gives him access to all of the public transport and door-to-door services offered by NS, such as Greenwheels, taxi, parking and OV-fiets rental.

What is the NS-Business Card?

The NS-Business Card makes it easy to travel for work using the full range of transport options, including public transportation. Watch this short introductory video and get to know Hugo. He uses his NS-Business Card to travel every day.

NS-Business Card

What can I do with my NS-Business Card?

Discover the possibilities offered by the NS-Business Card. Watch how Hugo travels from door to door using his NS-Business Card.

NS-Business Card options

How can I travel by bus, tram and metro using the NS-Business Card?

You can use the NS-Business Card to travel to your destination anywhere in the Netherlands on many modes of transport, including carriers other than NS. Watch the video to learn how it works.

Travel by bus, tram and metro

I forgot to check out. What do I do?

It is not unusual to wonder if you checked out correctly after travelling. In Mijn NS Zakelijk, you can check to see if you checked out, and correct your journey if necessary. Watch this video to find out how.

Did you forget to check in or out?

How can I change classes for my journey?

If you would like to travel in comfort in a 1st-class compartment, you can change the class of your journey in Mijn NS Zakelijk or at a ticket machine before departure.

Changing classes

How does the Combined Travel Discount work?

If you are travelling with another person, your travel companions are eligible for a 40% discount after 09:00 and at the weekend. You can bring along a maximum of three people. Watch this video to see how it works or check the page about Combined Travel Discount for the step by step actions.

Combined Travel Discount

What should I do if I lose my NS-Business Card?

Losing your NS-Business Card is only a minor inconvenience. Simply log in to Mijn NS Zakelijk, block your old NS-Business Card and order a new one. It's that easy!

I lost my card

How can I receive a refund for delays?

Despite our best efforts, trains can still occasionally experience delays. In the event of a delay of more than 30 minutes aboard an NS train, you are eligible to receive a refund. See how to request a refund in Mijn NS Zakelijk.

Refunds for delays