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	Anonymous chipkaart	Personal chipkaart
Expired chipkaart	Request a refund using the online form. Download the form here.	Request a refund via your Mijn OV-chip account. Mijn OV-chip
Active chipkaart Balance greater than € 30	Request a refund by sending in the form and your card. Your card will then be terminated.  Download the form here.	Request a refund by sending in the form and your card. Your card will then be terminated.  Download the form here.
Active chipkaart Balance less than € 30	Request a balance refund via an NS Service Desk.	Request a balance refund via an NS Service Desk.

Good to know:

• If you use automatic top-up, you must first cancel the service;
• Bring along proof of identification.

Difference between an anonymous and personal chipkaart

• Read more about the differences between a personal and anonymous OV-chipkaart.