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Frequently Asked Questions

If you have a question about Park + Ride, this page provides the answers to some of the most frequently asked questions.


Frequently Asked Questions

  • How do I get the traveller's discount?

    This special daily rate applies in combination with a train journey on the same day, for which you check in and out using your OV-chipkaart. This rate applies to train journeys with NS and all other carriers. When leaving the parking site, first scan your OV-chipkaart. The discount will be calculated, and you can then make your payment. If you plan to park for several days, you can also receive a discount as long as you leave the P+R site on the same day as your return train journey.

  • Which types of OV-chipkaart give me the best traveller's discount?

    You can receive the special daily rate with the following types of OV-chipkaart: Personal OV-chipkaart or NS-Business Card, an Anonymous OV-chipkaart and a single-use chipkaart (train card purchased from the ticket machine). 

  • I have not reached the daily rate - am I eligible for the traveller's discount?

    No. The traveller's discount is calculated on the basis of the daily rate, not the hourly rate.

  • I have not received the traveller's discount, what must I do?

    Fill in the ‘P+R traveller's discount’ refund form.

  • How many days can I park at a discount?

    You will also receive a discount if you park for several days, as long as you leave the P+R site on the same day as your return journey on the train. You can park for a maximum of 28 consecutive days with a discount.

  • Will I receive a discount if I'm travelling on an e-ticket?

    No. The discount only applies if you travel with an OV-chipkaart or NS-Business Card.

  • Can I pay in cash?

    You cannot pay in cash at the paid P+R sites. You can pay with a Maestro debit card, Mastercard, Visa, VPay, American Express, Yellowbrick, MultiTankCard and Travelcard, up to a maximum of € 50 a time.

Can't find your question? We'll be happy to help you. Go to NS.nl/klantenservice or submit your question to the NS Community. We are standing by night and day to assist you.