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Weekly analysis of crowd reports

We take action based on incoming crowd reports and keep you informed about them.


Weekly analysis of crowd reports

We analyse the train crowding reports on a weekly basis. The 10 trains with the most reports are listed below.

Below is a summary of the weekly crowded trains analysis up to week 38.

Position Train no. Train Type Route information Status
1

757

Intercity

Den Haag CS (15.33) - Leiden CS - Schiphol - Amsterdam-Zuid - Almere CS - Lelystad centrum - Zwolle - Groningen (18:13)

Reports under investigation

2

2252

Intercity

Amsterdam CS (16.04) - Haarlem - Leiden CS - Den Haag HS - Rotterdam CS - Dordrecht - Roosendaal - Bergen op Zoom - Goes - Middelburg - Vlissingen (19.09)

Possibility of lengthening train under investigation.

3

3020

Intercity

Nijmegen (7.13) - Arnhem Centraal - Ede Wageningen - Utrecht CS - Amsterdam CS - Amsterdam Sloterdijk - Alkmaar - Anna Paulowna - Den Helder (9.56)

This train was temporarily shorter than scheduled

4

1719

Intercity

 

Den Haag CS (5.53) - Gouda - Utrecht CS - Amersfoort - Apeldoorn - Deventer - Almelo - Hengelo - Enschede (8.14)

On 13 February, this train was lengthened
5 3522 Intercity

Heerlen (6.05) - Sittard - Roermond - Eindhoven - ‘s-Hertogenbosch - Utrecht CS - Amsterdam-Zuid - Schiphol (8.41)

 

Distribution of passengers throughout the train is not optimal
6 822 Intercity

Maastricht (6.25) - Sittard - Roermond - Eindhoven - 's-Hertogenbosch - Utrecht CS - Amsterdam CS - Amsterdam Sloterdijk - Alkmaar (9.28)

This train cannot be lengthened
7 13526 Intercity

Venlo (7.34) - Eindhoven (8.12)

This train is not being investigated (yet)
8

761

Intercity

Den Haag CS (16.33) - Leiden CS - Schiphol - Amsterdam-Zuid - Almere CS - Lelystad centrum - Zwolle - Groningen (19.13)

Train under investigation
9 1520 Intercity

Deventer (6.48) - Apeldoorn - Amersfoort - Hilversum - Amsterdam CS (8.00)

Possible lengthening being investigated
10 1522 Intercity

Deventer (7.18) - Apeldoorn - Amersfoort - Hilversum - Amsterdam CS (8.31)

Possible lengthening being investigated


 

Explanation of reported status of trains

Train being investigated

There have been multiple reports that the train is too short to accommodate the actual number of passengers. We are investigating this route.

This train is not being investigated (yet)

The number of reports for this train is too low to be eligible for investigation. As far as we can currently tell, this is a one-off incident. Please inform us if you encounter overcrowding on this service again.

The trains on this route have been temporarily running with less carriages than planned

Various circumstances can lead to trains temporarily running with less carriages than planned. Disruptions on the track can lead to trains having to take detours from their normal route or different trains running than planned. We are continually making improvements to the process to keep trains running according to plan as much as possible.

Possible lengthening being investigated.

We want to add carriages to the train on this route. The possibilities for doing so are currently being investigated. Check this overview later for the results of our investigation.

The trains on this route cannot be lengthened

The trains cannot be lengthened because they are already running at the maximum possible length or because the platforms on the route are not long enough for a longer train.

The trains on this route will not be lengthened yet

For various reasons the trains on this route cannot yet be lengthened. We will stimulate distribution and continue to monitor the situation closely.

The trains on this route will be lengthened from [date]

The trains on this route will be lengthened as a result of crowd reports. This will occur on the date indicated.

Distribution of passengers throughout the train is not optimal

Our investigations have revealed that trains on this route provide sufficient capacity, but that the distribution of passengers throughout the train is not optimal. We are taking action to improve the distribution on the trains on this route.

Reports under investigation

This train seems to have run with sufficient capacity. We are investigating the reason why it was reported anyway.