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Weekly analysis of crowd reports

We take action based on incoming crowd reports and keep you informed about them.


Weekly analysis of crowd reports

We analyse reports of crowded trains on a weekly basis. Below are the 10 trains that received the most reports of overcrowding.

Below is the weekly analysis of the crowded train reports up to week 48:

Position Train no. Train type Route information Status
1

761

Intercity

Den Haag CS (16:33) - Leiden CS - Schiphol - Amsterdam-Zuid - Almere CS - Lelystad centrum - Zwolle - Groningen (19:13)

Crowding on this train is currently under investigation.

2

757

Intercity

Den Haag CS (15:33) - Leiden CS - Schiphol - Amsterdam-Zuid - Almere CS - Lelystad centrum - Zwolle - Groningen (18:13)

The crowding reports are currently being investigated.

3

3522

Intercity

Heerlen (6:05) - Sittard - Roermond - Eindhoven - ‘s-Hertogenbosch - Utrecht CS - Amsterdam-Zuid - Schiphol (8:41)

The distribution of travellers along the length of the train is not optimal.

4

8858

Intercity

Utrecht CS (17:24) - Woerden - Bodegraven - Alphen aan den Rijn - Leiden CS (18:07)

This train is not yet under investigation.
5 1522 Intercity

Deventer (07:18) - Apeldoorn - Amersfoort - Hilversum - Amsterdam CS (08:31)

The possibility of lengthening this train is under consideration.
6 1759 Intercity

Den Haag CS (15:53) - Gouda - Utrecht CS - Amersfoort - Apeldoorn - Deventer - Almelo - Hengelo - Enschede (18:14)

The possibility of lengthening this train is under consideration.
7 524 Intercity

Groningen (07:16) - Assen - Zwolle - Amersfoort - Utrecht CS - Gouda - Rotterdam CS (09:55)

The crowd reports are currently being investigated.
8

859

Intercity

Alkmaar (15:31) - Amserdam CS - Utrecht CS - ‘s-Hertogenbosch - Eindhoven - Roermond - Sittard - Maastricht (18:34)

This train is not yet under investigation.
9 3054 Intercity

Nijmegen (15:43) - Arnhem Centraal - Ede Wageningen - Utrecht CS - Amsterdam CS - Amsterdam Sloterdijk - Alkmaar - Anna Paulowna - Den Helder (18:26)

This train is not yet under investigation.
10 3056 Intercity

Nijmegen (16:13) - Arnhem Centraal - Ede Wageningen - Utrecht CS - Amsterdam CS - Amsterdam Sloterdijk - Alkmaar - Anna Paulowna - Den Helder (18:56)

The crowd reports are currently under investigation.


 

Explanation of reported status of trains

Train being investigated

There have been multiple reports that the train is too short to accommodate the actual number of passengers. We are investigating this route.

This train is not being investigated (yet)

The number of reports for this train is too low to be eligible for investigation. As far as we can currently tell, this is a one-off incident. Please inform us if you encounter overcrowding on this service again.

The trains on this route have been temporarily running with less carriages than planned

Various circumstances can lead to trains temporarily running with less carriages than planned. Disruptions on the track can lead to trains having to take detours from their normal route or different trains running than planned. We are continually making improvements to the process to keep trains running according to plan as much as possible.

Possible lengthening being investigated.

We want to add carriages to the train on this route. The possibilities for doing so are currently being investigated. Check this overview later for the results of our investigation.

The trains on this route cannot be lengthened

The trains cannot be lengthened because they are already running at the maximum possible length or because the platforms on the route are not long enough for a longer train.

The trains on this route will not be lengthened yet

For various reasons the trains on this route cannot yet be lengthened. We will stimulate distribution and continue to monitor the situation closely.

The trains on this route will be lengthened from [date]

The trains on this route will be lengthened as a result of crowd reports. This will occur on the date indicated.

Distribution of passengers throughout the train is not optimal

Our investigations have revealed that trains on this route provide sufficient capacity, but that the distribution of passengers throughout the train is not optimal. We are taking action to improve the distribution on the trains on this route.

Reports under investigation

This train seems to have run with sufficient capacity. We are investigating the reason why it was reported anyway.