Forgotten check-in or check-out requests with carriers other than NS

Sometimes you forget to check in or out with a carrier other than NS, such as Arriva, Keolis, Connexxion, Qbuzz or Breng. That can happen. You can use the form below to request a forgotten check-in or check-out.

Have you forgotten to check in or out on an NS train? Then make the necessary arrangements in Mijn NS Zakelijk.

Go to Mijn NS Zakelijk

Complete this form to request a forgotten check-in or check-out. After submitting this form, you will receive confirmation of your request by email.

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