Are you your organisation’s contact person?
As a contact person, you can manage employee details, sign up new employees, update address details, order, modify and/or cancel season tickets, request replacement cards and view invoices in Mijn NS Zakelijk.
You can also:
Create Mijn NS Zakelijk accounts for your employees.
Add and delete employees, or make address changes. Order and approve cards (optional).
Change additional subscriptions or terminate NS-Business Cards.
View and download invoices, breakdowns and transaction data.
Request a replacement NS-Business Card if your card no longer works or if it was lost or stolen.
Request a refund after a delay for department/company cards by using the Refund after a delay form.
View trips and add labels to trips and transactions.
Review company details and agreements.
View and download management reports.
Do you use your NS-Business Card to travel (cardholder)?
As a cardholder, you have access to your own details and travel details and can do the following in Mijn NS Zakelijk:
Request a refund after a delay.
Correct a missed check-in or check-out.
Manage your personal details.
Order an additional season ticket (if your employer has authorised you to do so).
Request a class change (you can also use the NS app).
View your trip history and add labels (you can also use the NS app).
Book door-to-door services (you can also use the NS app).
Manuals/guidance on how to use Mijn NS Zakelijk
We have guidance for contact persons and cardholders for the most common actions in Mijn NS Zakelijk. These can be found here.
Deactivating my account
When your NS-Business Card has been cancelled, your organisation’s NS contact person can deactivate your cardholder status in Mijn NS Zakelijk. When you’ve been deactivated as a cardholder, your organisation will no longer see your details. You can keep accessing your own data in your Mijn NS Zakelijk account for as long as you wish.