How to redeem a coupon code for a valid train ticket
We explain in a few steps how to redeem a coupon code for a valid train ticket, so you can travel worry-free by train.
You have received a coupon code from NS or one of our partners. The code consists of a combination of 13 numbers and letters. On this page, we explain how to redeem the code for a valid train ticket.
Step-by-step plan to redeem
Step 1
Go to
Step 2
Enter the coupon code and click 'Redeem'. Do you have multiple coupon codes? Then repeat these steps for each code.
Step 3
Fill in the requested details.
Step 4
Indicate the start and end station.
Step 5
Download your train ticket(s) immediately. You will also receive them by e-mail from NS Reizigers.
Step 6
Load the train ticket on your mobile phone in the NS app before you travel. You can also print them, of course.
Travel steps
Step 1
Take your train ticket with you on your trip via the NS app or printed.
Step 2
If you board at a station where the gates are closed, check in at the gates with a barcode reader. You can recognise these by the image with 'Scan ticket' on the right-hand door of the gate and by the illuminated area on the right-hand side of the gate.
Step 3
Scan the QR code on your train ticket to open the gate.
Any questions?
Still need help redeeming, downloading or printing your train ticket after reading these instructions? If so,