What do these filters mean?
You can change classes before or after you check in, provided you do so within 15 minutes of checking in. The change is only valid on NS trains. You can make and reverse the change several times a day. You can also change back using the NS app. The app will show you whether you have an active class change. Please note that you will not see your class change on check-in posts, gates or ticket machines. The change does show up on the conductor's monitoring equipment. In the NS app, go to ‘Mijn NS’ to see your NS-Business Card and options, including ‘changing class’. You have three options: an open-ended class change, a class change for today only, or a class change for a specific date/time. You can request a class change 24 hours a day by going to Mijn NS Zakelijk. Make sure to change classes before checking in. The change is only valid on NS trains. In Mijn NS Zakelijk, you can see whether there is an active class change. You cannot cancel the change on an NS ticket machine. Please note that you will not see your class change on check-in posts, gates or ticket machines. The change does show up on the conductor's monitoring equipment. Follow the instructions on the ticket machine. Any class changes made on the ticket machine will automatically remain valid until 4:00 the following morning. You can also reverse class changes on the machine. Check in at the right check-in post or gate: if you’re travelling with NS, check in with NS; if you’re travelling with Arriva, check in with Arriva. When checking in, make sure to do so at the right side of the gate. If we are at least 80% confident that we know where you missed your check-out, we’ll automatically correct it. If we’re not 80% sure, we’ll send you an e-mail notification to let you know you forgot to check out and invite you to correct your trip yourself in your Mijn NS Zakelijk account. Thalys (Paris) ICE International (Brussels) Eurostar (London) Intercity Brussels Intercity Berlin