Skip to main content

Mainnavigation

Subscriptions
On this page you will find answers to the most frequently asked questions about our business subscriptions.
Filter on
CardholderContactperson
What do these filters mean?
Co-travel discount
What is Co-travel discount?
With Co-travel discount you can give up to three fellow travelers a 40% discount on their train fare during off-peak hours. Giving Co-travel discount is something you are entitled to if you have a Dal Voordeel, Traject Vrij, Trein Vrij, OV Vrij or Traject op Maat subscription on your NS-Business Card. Or if your organization uses the NS-Business Collectief.
Why is NS changing the method of giving and receiving a Co-travel discount?
Our aim is to combat the improper use of the Co-travel discount. By doing so, we hope to reduce discussions on the train and enhance the social safety of our staff and passengers. 
I have a business subscription. How do I give others a Co-travel discount?
You share a co-travel code with your desired fellow passenger. There are two ways to provide a discount:
NS app
For this option, there are two things to bear in mind: you have to be logged in with your Mijn NS Zakelijk account, and your NS-Business Card must be linked to your account in the NS app.
  • Read what to do if you don't have a Mijn NS Zakelijk account or can't find your password
  • Read how to link your NS-Business Card to your account in the NS app
It takes just a couple of steps to give someone a Co-travel discount:
  1. In the app, go to ‘More’ and click ‘Mijn NS’.
  2. Scroll down until you see the blue button ‘Share co-travel code’.
  3. If you click the button, you will see a co-travel code.
  4. Share this code with your fellow passenger(s) by e-mail or WhatsApp.
Mijn NS Zakelijk
  1. Log in to Mijn NS Zakelijk for cardholders.
  2. Under heading ‘Book now’, click ‘Co-travel discount’.
  3. Select ‘Share co-travel code’.
  4. You will see the co-travel code on the next screen.
  5. Share the code with your fellow passengers by e-mail or WhatsApp.
Upon receiving your message, your fellow passenger will be able to use the co-travel code for three days to order an online train ticket, or to link Co-travel discount in Mijn NS to one of the following subscriptions: NS Flex Basis, NS Flex Weekend Voordeel or NS Flex Weekend Vrij.
When checking your ticket, the conductor will be able to see that you are travelling together.
With which subscriptions may I give a Co-travel discount?
You can give fellow passengers a Co-travel discount if you have one of the following subscriptions on your NS-Business Card: Dal Voordeel, Traject Vrij, Trein Vrij, OV Vrij, Traject op Maat, or if your organisation has an NS-Business Collectief.
How does a fellow passenger receive a Co-travel discount?
Your fellow passenger receives a co-travel code by e-mail or WhatsApp, and they receive a discount by taking the following steps:
  1. Follow the link in the e-mail or WhatsApp message received from you as a business subscription holder.
  2. Open the NS app or ns.nl.
  3. Enter the co-travel code and select the ‘Use code’ button.
  4. Choose the ticket.
Your fellow passenger purchases an off-peak Single or Day return Samenreisticket in our online shop or logs into Mijn NS to use the code for the NS Flex subscription (NS Flex Basis, NS Flex Weekend Voordeel or NS Flex Weekend Vrij).
When checking your ticket, the conductor will be able to see that you are travelling together.
Please note: Co-travel discount has been updated. Until 22 April 2024, fellow passengers can still put the discount on their own OV-chipkaart at an NS ticket machine. After that date, this will no longer be possible through an NS ticket machine. Instead, you will arrange a Co-travel discount with a co-travel code. You will still be able to put a Co-travel discount on your OV-chipkaart at an NS service desk, as long as the business subscription holder and the fellow passenger go to the service desk together.
Which subscription does a fellow passenger need in order to receive a Co-travel discount?
A fellow passenger can only receive a Co-travel discount with NS Flex Basis, NS Flex Weekend Voordeel or NS Flex Weekend Vrij on their OV-chipkaart. It is not possible to receive a Co-travel discount with an NS-Business Card. 
A fellow passenger can also use the co-travel code to purchase a train ticket (Samenreisticket Dal) in the online shop.
Can I use my NS-Business Card to receive a Co-travel discount?
You can only use your NS-Business Card to give a Co-travel discount, not to receive one. If you would like to travel with someone else on a Co-travel discount, then you either need an OV-chipkaart with a Flex subscription, or to buy a Samenreisticket (Co-travel discount ticket) in our online shop. 
When is the Co-travel discount valid?
Your fellow passenger travels with a 40% discount during off-peak hours and on weekends and NS public holidays.
During off-peak hours
On weekdays between 9:00 am to 4:00 pm, and from 6:30 pm to 6:30 am.
On weekends and NS public holidays
The entire day.
Please note: your fellow passenger may not travel during peak hours with a Samenreisticket Dal (Off-peak co-travel ticket), even if they checked in during off-peak hours. If your fellow passenger is travelling on a Flex subscription, then the check-in moment applies. For example, the person who has checked in during off-peak hours may still be on the train during peak hours.
When are the off-peak hours?
The off-peak hours – the hours outside of the morning and afternoon peak hours – are weekdays from midnight to 6:30 am, from 9:00 am to 4:00 pm, and from 6:30 pm to midnight. On Saturday, Sunday and public holidays, the whole day is off-peak.
Is there a limit to the number of co-travel codes I can give?
No, you can give away an unlimited number of co-travel codes. However, you can travel with no more than three fellow passengers at a time with a Co-travel discount. 
Can a fellow passenger travel with me using different codes?
Yes, that’s possible. However, you can take no more than three fellow passengers at a time with you.
Is the Co-travel discount also valid abroad?
The Co-travel discount generally applies up to the Dutch border. After that, your fellow passenger travels at full fare. Exceptions include routes abroad to destinations such as Aachen, Weener and Bentheim, where there are also OV-chipkaart poles. Your fellow passenger can also travel to these destinations with a Co-travel discount.
How does a fellow passenger stop their Co-travel discount?
Train ticket (Samenreisticket Dal)
The discount applies for as long as the ticket is valid. 
NS Flex Basis, NS Flex Weekend Voordeel or NS Flex Weekend Vrij subscription
The discount ceases automatically at 4:00 am the following day. 
No longer travelling together?
The train ticket immediately becomes invalid once you stop travelling with your fellow passenger. Your fellow passenger can purchase a new ticket in order to continue travelling alone.
If your fellow passenger has a NS Flex subscription, then they must check out at the carrier’s gate or pole and stop the Co-travel discount in Mijn NS. When they check in again, they will be travelling at full fare. 
About business subscriptions
The NS-Business Card with or without subscription. How does it work?
The NS-Business Card is a travel card with which you check in and out in public transport and at our door-to-door services. Your employer receives the invoice afterwards. It is not a subscription (because you only pay for the journeys you make): it is a card that you use to travel.
Do you regularly travel by train on the same route? Or outside peak hours? Then a subscription is almost always more advantageous. Your employer can easily add a subscription to your NS-Business Card. This is completely optional and flexible to activate, change or cancel.
With an NS-Business Card without subscription you can travel just like with an OV-chipkaart, only you will not get a discount on the fare.
More on the NS-Business Card
What is the difference between the NS-Business Card and NS Flex?
With the NS-Business Card or NS Flex you choose a way of traveling that suits you. You travel on account and therefore do not need to add any balance to your card. The difference between the NS-Business Card and NS Flex?
  • Way of invoicing
    • With the NS-Business Card you receive all trips made on one monthly VAT invoice.
    • With NS Flex, you do not receive an invoice but have the option to create a separate declaration statement without VAT percentages in your My NS account.
  • Use of shared transport
    • With both cards you can easily use the train, bus, tram, metro, OV-fiets and 'Stallen op rekening'. With the NS-Business Card you can also choose the international train, shared cars and shared scooters. All costs appear afterwards on one invoice.
  • Costs of card or subscription
    • You can apply for the NS-Business Card and most NS Flex subscriptions for free. Only for Flex Basis and Flex Weekend Voordeel you pay a one-time € 10 administration fee.
There are also agreements. Want to know more about the two options?
More about NS Business Card and NS Flex (in Dutch)
Which business subscriptions can I choose from?
Go to our subscriptions overview page.
What are the prices of the NS-Business subscription?
View all prices here.
Hoe kan ik een abonnement toevoegen aan een NS-Business Card?
Heb je nog geen NS-Business Card, dan voeg je een abonnement toe tijdens het bestellen van je kaart.
Reizen jij en/of je medewerkers al met de kaart, dan kan je een abonnement toevoegen als contactpersoon, of - als dit voor je organisatie is ingeregeld - als kaarthouder.
Abonnement toevoegen als contactpersoon
Je kan als contactpersoon een abonnement toevoegen aan een NS-Business Card in Mijn NS Zakelijk voor contactpersonen. Dit doe je onder het kopje 'Kaarten en kaarthouders beheren'. Klik op het kaartnummer van je medewerker, kies voor 'Abonnement wijzigen' en daarna voor het gewenste abonnement.
Wil je een Traject op Maat abonnement? Neem dan contact op met je NS-accountmanager. Of, als je zzp'er bent met Klantenservice NS Zakelijk. Het Traject op Maat abonnement voegen we dan toe aan je overeenkomst met NS. Daarna is het beschikbaar in Mijn NS Zakelijk en kan je als contactpersoon het abonnement toevoegen aan één of meerdere NS-Business Cards. Dit doe je onder het kopje 'Kaarten en kaarthouders beheren'.
Abonnement toevoegen als kaarthouder
Heeft je organisatie in de overeenkomst met NS vastgelegd dat medewerkers zelf abonnementen kunnen bestellen en wijzigen, dan kan je dit doen in Mijn NS Zakelijk voor kaarthouders onder 'Mijn NS-Business Card'.
Am I tied to a subscription or can I switch subscriptions during my contract?
No, you are not tied to anything. If you have an NS-Business Card with a subscription, you can cancel it every day after the first month. You can also easily switch between the different subscriptions.
You can always change to a more extensive subscription. You can terminate or adjust to a cheaper subscription after the first month. If you have a Traject Vrij subscription, you can change your fixed route at any time. Also within the first month. Everything is easy to arrange via your Mijn NS Zakelijk account.
How can I change my subscription?
You can do this very easily in Mijn NS Zakelijk.
  1. Log in as a cardholder
  2. Click on 'My-NS Business Card' in the left menu
  3. Click on 'Change subscription' in the block 'Manage online'.
Changing to a more extensive subscription is always possible. Changing to a more advantageous subscription is possible after the first month. Handy if your travel habits change. Good to know: do you receive a NS Business Card through your employer and are you not entitled to adjust your subscription? Then ask the contact person for NS Business Cards within your organization to change the subscription.
What is the notice period for an NS-Business Card subscription?
In general, we carry out a cancellation of a subscription immediately. The card holder must, however, 'collect' the termination from the ticket machine. It may take up to 30 minutes from the moment the season ticket is terminated before the termination can be collected from the ticket machine.
Is your organisation a corporate client of NS? Then our Sales Support department will handle the termination for you.
Hoe kan ik een abonnement op de NS-Business Card beëindigen?
Je kunt een zakelijk abonnement op de NS-Business Card na de eerste maand elke dag beëindigen. Dit doe je in Mijn NS Zakelijk voor contactpersonen onder 'Kaarten en kaarthouders beheren' en door vervolgens op het kaartnummer te klikken.
Ben je een medewerker en is de afspraak binnen je organisatie dat jij als kaarthouder ook je abonnement kan beëindigen? Dan doe je dat in Mijn NS Zakelijk voor kaarthouders onder 'Mijn NS-Business Card'.
Dal Voordeel
When are the off-peak hours?
The off-peak hours – the hours outside of the morning and afternoon peak hours – are weekdays from midnight to 6:30 am, from 9:00 am to 4:00 pm, and from 6:30 pm to midnight. On Saturday, Sunday and public holidays, the whole day is off-peak.
What are the benefits of a Dal subscription for me?
During off-peak hours you get a 40% discount on your train journeys. Do you, like 90% of all business travellers, sometimes travel outside peak hours or at the weekend? You'll save money with only 1 trip per month!
Example
Suppose you travel once a month from The Hague CS to Amersfoort and back during off-peak hours. You will save €8.28 with the Dal subscription.
Without the Dal subscription
  • € 32.40 for the ticket
  • € 0.00 fixed monthly costs
  • € 32.40 total monthly costs
With the Dal subscription
  • € 19.44 for the ticket
  • € 4.68 fixed monthly costs
  • € 24.12 total monthly cost
Read more on the Dal subscription
How do I know if a Dal subscription will save me money?
In many cases, a Dal subscription saves costs if you travel once or twice a month outside of rush hours or during the weekend. This depends on the distance you travel by train. Our Keuzehulp decision tool helps you decide quickly what the best option is for you.
Off-peak hours are on weekdays from 00:00 - 06:30, between 09:00 - 16:00 and between 18:30 - 24:00 the next morning, plus all day at weekends and on public holidays. 
Is een Dal abonnement wel het meest passende abonnement voor mij?
Om erachter te komen welk abonnement het meest geschikt is voor jou of jouw werknemers, hebben we een Keuzehulp. Na het beantwoorden van enkele vragen, ontvang je van ons persoonlijk advies over het meest passende abonnement. 
Can I only travel outside of peak hours with a Dal subscription?
No worries, with the Dal subscription you can travel at all times, whether during off-peak or peak hours. So you can check in and out whenever you want. You only pay 40% less during off-peak hours than during peak hours.
The off-peak hours are on weekdays from 00:00 - 06:30, between 09:00 - 16:00 and between 18:30 - 24:00 the next morning. Plus all day at weekends and on public holidays.
Can I upgrade to a Dal abonnement myself?
Yes, in most cases you can personally activate a Dal subscription on your NS Business Card in Mijn NS Zakelijk.
However, sometimes only the NS contact person within your organisation can change or order subscriptions. In this case this contact person will have to activate the subscription for you in his or her Mijn NS Zakelijk account.
How long am I tied to the Dal subscription?
After the first month, you can cancel your Dal subscription daily or change to a different one.
For example, if you know that you won't be travelling for a few weeks, you can change to the NS-Business Card without a subscription for that period (if you don't travel, you don't pay). Or maybe you will be travelling a fixed route more often anyway. Then the Traject Vrij subscription is probably more advantageous for you. How's that for flexible!
Traject op Maat
Who is Traject op Maat meant for?
Traject op Maat is intended for organisations with more than 30 NS-Business Cards that are looking for a solution for the home-work journey of employees who no longer travel to the office 4 to 5 days a week. Do employees travel 2 to 3 days a week on a fixed route? Then Traject op Maat is a good and inexpensive choice.
What are the main benefits of Traject op Maat?
  • A low-cost subscription for travelling 2 to 3 days a week on a fixed route. 
  • A flexible fare combined with budget assurance.
  • 40% discount on journeys outside your route, outside peak hours.
  • 40% Samenreiskorting in off-peak hours for 3 fellow travellers.
  • Traject op Maat can be cancelled daily after one month.
Read more on the Traject Op Maat subscription
How do I order/change to Traject op Maat?
To order Traject op Maat, please contact your NS account manager. If you do not (yet) have an NS account manager, you can do this via the button at the bottom of this page. 
After this contact, the Traject op Maat subscription will be added to your agreement with NS and will also be available in Mijn NS Zakelijk. From that moment, you can order Traject op Maat as an employer. You can also choose to allow employees to order Traject op Maat themselves in their own Mijn NS Zakelijk account. (Please note: this is only possible if the agreement with NS states that employees can order and change subscriptions themselves).
Read more on the Traject Op Maat subscription
Can employees also travel outside their fixed route with Traject op Maat?
Yes, employees can also travel outside their fixed route. During peak hours, the regular fare applies. During off-peak hours, a 40% discount on the regular fare applies when travelling with NS and other train operators. 
Read more on the Traject Op Maat subscription
Does it matter if my employees travel during peak or off-peak hours?
No, this is not relevant for journeys on the route and the calculation of the tailor-made price. When travelling outside the route, different fares do apply for peak and off-peak journeys.
When does the subscription period for Traject op Maat start?
As an employer, you can decide when the subscription starts when ordering Traject op Maat. The subscription period does not have to cover an entire calendar month.
Read more on the Traject Op Maat subscription
How does the price structure of Traject op Maat work?
This is partly determined by the length of the chosen route, in combination with the number of days in the month on which your employee travelled on the fixed route. 
Traject op Maat distinguishes six categories: 0 to 8 travel days', '9', '10', '11', '12' or '13 or more travel days'. In this way the costs are always in proportion to the travel behaviour.
Example for the route Amsterdam Centraal - Utrecht Centraal*.
0 to 8 travel days: € 108.63
9 days travelled: € 130.35
10 days travelled: € 152.08
11 days of travel: € 173.80
12 days travelled: € 195,53
13 days or more travelled: € 217,25
* amounts are excl. VAT
What is visible on the invoice of Traject op Maat? Only the categories or also the specific number of trips?
The invoice lists only the categories that have been invoiced against.
Can I also order Traject op Maat in combination with Gesplitst Betalen?
From the end of 2021, we offer the possibility to purchase Traject op Maat in combination with Gesplitst Betalen (split payment). Your employee will then travel from door to door throughout the Netherlands with one card. Your employee will pay the invoice for travel costs outside the route directly to NS.
Hoe kunnen mijn medewerkers Traject op Maat met Gesplitst Betalen bestellen?
Wij hebben hiervoor een handleiding opgesteld. Volg de stappen in deze handleiding om (als medewerker) Traject op Maat met Gesplitst Betalen te bestellen.
I would like to use Gesplitst Betalen. How is it ensured that the invoice is collected directly from the cardholder?
The cardholder logs in to Mijn NS Zakelijk and orders his Traject op Maat in combination with the service Gesplitst Betalen. During this ordering process, the cardholder agrees to various sets of general terms and conditions, including the NS-Business Card Product Conditions. The cardholder also authorises direct debit.
During the ordering process, the cardholder must check his personal details and bank account number and complete these where necessary.
What is the notice period for the Traject op Maat subscription?
After the first contract month, Traject op Maat can be cancelled daily. This is similar to other subscriptions offered by NS Zakelijk.
Read more on the Traject Op Maat subscription
Traject Vrij
Wat is een Traject Vrij abonnement?
Traject Vrij is een abonnement dat je op je NS-Business Card kunt zetten. Dit abonnement is voordelig als je regelmatig (lees: drie of meer dagen per week) op een vast treintraject reist. Voor een vast bedrag per maand reis je van maandag tot en met vrijdag onbeperkt op dit traject.
Meer weten over het Traject Vrij abonnement? Lees er hier alles over.
Wat zijn de belangrijkste voordelen van een Traject Vrij abonnement op je NS-Business Card?
Met een Traject Vrij abonnement reis je voor een vast bedrag onbeperkt met de trein op een vast traject. Ook ontvang je 40% korting op reizen tijdens het weekend en buiten de spits. Meer weten over dit abonnement en de voordelen? Je leest er hier alles over.
Een Traject Vrij abonnement met of zonder BudgetZeker BTM, wat houdt dat in?
BudgetZeker BTM is een aanvulling op een Traject Vrij abonnement. Het is voordelig om hiervoor te kiezen als je medewerkers niet alleen met de trein op een vast traject reizen, maar ook de bus, tram en/of metro nodig hebben om op hun zakelijke bestemming te komen.
Kies je voor een Traject Vrij abonnement met BudgetZeker BTM, dan reizen je medewerkers voor een vast bedrag per jaar onbeperkt met bus, tram, metro én met de trein op een vast traject. Alle kosten komen op de maandelijkse NS-Business Card factuur en je kunt het abonnement wijzigen of opzeggen wanneer je wilt.
Wil je BudgetZeker BTM als aanvulling op een Traject Vrij abonnement? Neem dan contact op met je NS-accountmanager. Of lees hier alles over BudgetZeker BTM.
Hoe bestel ik/stap ik over naar Traject Vrij?
Heb je nog geen NS-Business Card, dan voeg je het Traject Vrij abonnement toe tijdens het bestellen van je kaart.
Reis je al met de NS-Business Card, dan voeg je een abonnement als volgt toe.
Bus, tram, metro (BTM)
What kind of subscription do you have for bus, tram and metro?
For people who travel a lot by bus, tram and metro (as welll as by train) we offer the BudgetZeker BTM abonnement. This is an extension of the Traject Vrij subscription. With this combination you can travel by bus, tram and metro with all transport companies in the Netherlands for a fixed amount per year.
Read more about BudgetZeker BTM
Een Traject Vrij abonnement met of zonder BudgetZeker BTM, wat houdt dat in?
BudgetZeker BTM is een aanvulling op een Traject Vrij abonnement. Het is voordelig om hiervoor te kiezen als je medewerkers niet alleen met de trein op een vast traject reizen, maar ook de bus, tram en/of metro nodig hebben om op hun zakelijke bestemming te komen.
Kies je voor een Traject Vrij abonnement met BudgetZeker BTM, dan reizen je medewerkers voor een vast bedrag per jaar onbeperkt met bus, tram, metro én met de trein op een vast traject. Alle kosten komen op de maandelijkse NS-Business Card factuur en je kunt het abonnement wijzigen of opzeggen wanneer je wilt.
Wil je BudgetZeker BTM als aanvulling op een Traject Vrij abonnement? Neem dan contact op met je NS-accountmanager. Of lees hier alles over BudgetZeker BTM.
NS-Business Collectief
What is the NS-Business Collectief?
A subscription that allows your employees unlimited travel by train or by all means of public transport.
Our NS-Business Collectief starts from 30 employees with a NS-Business Card. Read all about our collective
Wat zijn de belangrijkste voordelen van het NS-Business Collectief?
De belangrijkste voordelen van het NS-Business Collectief zijn:
  • Onbeperkt vrij reizen voor alle medewerkers in een collectief contract voor je organisatie.
  • 100% grip op je mobiliteitsbudget: je kosten zijn gebaseerd op het daadwerkelijke reisgedrag van je medewerkers. Het tarief wordt elk kwartaal herzien.
  • Minimale administratie en geen gedoe met losse declaraties.
  • Een mooie basis voor een duurzaam mobiliteitsbeleid.
  • Je biedt een zeer aantrekkelijke arbeidsvoorwaarde. Zowel woon-werk, zakelijk als privé mogen je medewerkers vrij reizen.
Het NS-Business Collectief is geschikt vanaf 30 medewerkers. Wil je advies of meer weten over wat het Collectief voor jouw organisatie kan betekenen? Vul ons formulier in en we nemen snel contact met je op.
Hoe stap ik als organisatie over naar het NS-Business Collectief?
Ben je al klant bij NS Zakelijk en wil je als organisatie het NS-Business Collectief, neem dan gerust contact op met je NS-accountmanager.
Ben je nog geen klant bij NS Zakelijk, vul dan ons formulier in en we nemen snel contact met je op.
Contact us
Didn't find your answer? Call us, or use our e-mail form or X to send your question.
Call us
You can contact us 24/7.
+31 (0)30 300 11 11
Fill in our contact form
We'll send a reply within 5 working days.
Ask your question
Use X
We'll send a reply within 15 minutes.
X (formerly Twitter)