Train Dispatcher
The timetable ensures trains arrive at the correct platform at set times. However, sometimes things do not go as planned, for example due to a broken train, power failure or an issue with the overhead lines. This is called a disruption.
A Smooth Journey
In such situations, the train dispatcher ensures that train traffic continues to run as smoothly as possible. They reroute trains and help get everything back on track at the right place and time.