Luggage
At NS, we believe everyone should be able to bring their luggage on the train. To keep this convenient and safe for all, a few clear rules apply regarding size, quantity and storage. Below you can find what is allowed on our domestic trains as well as on international services.
General rules
Size
Your hand luggage should not exceed 85 centimetres in height, width or depth. This is the general guideline for NS trains.
Responsibility & safety
You are responsible for your own luggage. Make sure it does not occupy seats or block the aisle or doors. Ideally, place your bags in the racks, under the seats or on the shelves above the seats.
Lost something?
Have you lost your luggage on the train or at the station? Then check the lost and found. We are happy to assist you further.
Baggage on international trains
The baggage rules vary between train companies. Please only bring luggage that you can carry and store yourself. Below you will find the baggage rules for each type of train.
Special items
Pushchairs, wheelchairs and sports equipment
Pushchairs, (electric) wheelchairs and sports equipment are allowed. Additional rules apply on some international trains:
- Pushchairs (Eurostar Belgium/France, TGV): allowed free of charge but must be folded and stored in designated areas before boarding.
- TGV: skis and packed surfboards (max. 1.20 m x 0.90 m) are permitted, as are folded wheelchairs.
Service and Lost Property
Luggage storage
Lockers are available at and around NS stations where you can safely store your belongings. See more at luggage lockers.
Luggage offices (Eurostar London)
Special luggage offices for the Eurostar to London are located in Brussels-South, London St. Pancras, and Paris Nord. You can drop off your luggage here for transport and collect it within 24 hours for a fee.
Prices range from €20 (up to 30 kilos) to €30 for larger items such as bicycles or large musical instruments.
Lost or left something behind?
Visit the Lost Property page to find out how to recover your belongings. If you have lost luggage on the Eurostar, please call: +32 2 22 48 701.