Making changes to season tickets
You can change your season ticket after the first month. Have you changed? Then your season ticket will start within an hour. Very convenient if you want to take the train the same day.
How do I change my season ticket?
You can't change your season ticket within the first month. However, you can change it again one month after your subscription begins. For example: if your subscription started on 17 May, you can change it again starting 17 June.
You change your season ticket via our webshop:
- Go to the webshop and select 'Change season ticket' at the top.
- Log in with your NS account.
- Select the season ticket you want to change in the yellow bar at the top of the page. For example, if you have multiple season tickets.
- Click the blue 'Change' button.
- Then select your new season ticket.
- Follow the steps and check your details.
- Confirm your change; you made a change.
When can I change?
- Do you have a season ticket that allows you to travel with a discount or unlimited? Then you can change it 1 month after your season ticket has started. For example: your season ticket started on 17 May. Then you have to wait until 17 June before you can change it. Are you waiting longer to change? Then you can change your season ticket at any time.
- Do you have NS Flex Basis? Then you can always change to another season ticket.
When does my change take effect?
You cannot change your season ticket for a later time. Your change always takes effect within an hour.
Are you changing from a season ticket on balance to a season ticket where you have to pay for your trips afterwards (NS Flex)? Then you still have to go to the NS ticket machine after your change to put the season ticket on your OV-chipkaart.
Change your season ticket and get a new OV-chipkaart
Read what happens when your OV-chipkaart is about to expire. You will often automatically receive a new one from us at home.
Is your OV-chipkaart lost, damaged or stolen? Block your card immediately and request a new one. You will receive it at home within 5 working days. Read via the link above how you can continue to travel in the meantime.
How do I change my season ticket?
You can't change your season ticket within the first month. However, you can change it again one month after your subscription begins. For example: if your subscription started on 17 May, you can change it again starting 17 June.
You change your season ticket via our webshop:
- Go to the webshop and select 'Change season ticket' at the top.
- Log in with your NS account.
- Select the season ticket you want to change in the yellow bar at the top of the page. For example, if you have multiple season tickets.
- Click the blue 'Change' button.
- Then select your new season ticket.
- Follow the steps and check your details.
- Confirm your change; you made a change.
When can I change?
- Do you have a season ticket that allows you to travel with a discount or unlimited? Then you can change it 1 month after your season ticket has started. For example: your season ticket started on 17 May. Then you have to wait until 17 June before you can change it. Are you waiting longer to change? Then you can change your season ticket at any time.
- Do you have NS Flex Basis? Then you can always change to another season ticket.
When does my change take effect?
You cannot change your season ticket for a later time. Your change always takes effect within an hour.
Are you changing from a season ticket on balance to a season ticket where you have to pay for your trips afterwards (NS Flex)? Then you still have to go to the NS ticket machine after your change to put the season ticket on your OV-chipkaart.
Change your season ticket and get a new OV-chipkaart
Read what happens when your OV-chipkaart is about to expire. You will often automatically receive a new one from us at home.
Is your OV-chipkaart lost, damaged or stolen? Block your card immediately and request a new one. You will receive it at home within 5 working days. Read via the link above how you can continue to travel in the meantime.