Frequently asked questions about Co-travel discount

Check your subscription in Mijn NS or Mijn NS Zakelijk.

Do you have an OV-chipkaart?

These are the subscriptions that let you give Co-travel discount.

NS Flex

• Flex Dal Voordeel
• Flex Weekend Vrij
• Flex Dal Vrij
• Flex Altijd Vrij
• Flex Traject Vrij

Balance-based subscriptions

• Dal Voordeel

And the Student Travel Product.

Do you have an NS-Business Card?

These are the business subscriptions that allow you to give Co-travel discount.

• Dal
• Traject Vrij
• Traject op Maat
• Trein Vrij

And the NS-Business Collectief.

An NS account is always linked to one customer number. You get this message if the NS account you’re logged into does not match the customer number. Could it be that you appear multiple times in our system under different customer numbers?

Contact NS Customer Service. We are happy to assist.

No, that is not possible. Ask another NS subscription holder or student with a Student Travel Product to share a co-travel code with you.

No, you can give out unlimited co-travel codes. Also, as a fellow traveller, you can travel with Co-travel discount as often as you want.

Yes, they can. However, you can take a maximum of three fellow travellers with you.

No. Temporary Travel Rights means you use replacement e-tickets instead of your OV-chipkaart with your subscription, so you cannot give Co-travel discount.

Follow the link in the message you received from an NS subscription holder or student with a Student Travel Product. Use the co-travel code and choose ‘I want a ticket’ to order in our webshop.

Then select:

• The route
• Single ticket or day return
• Date of travel
• Number of tickets you want
• Class

The train tickets are personal. That is why you enter the name(s) of the traveller(s) afterwards. Finally, pay using iDEAL or credit card. After payment, you can download the tickets in the NS app or print them out.

You can only receive Co-travel discount with NS Flex Basis, NS Flex or NS Flex Weekend Vrij. You have an NS Flex subscription when you pay for your journeys afterwards.

Since 22 April 2024, you can only get Co-travel discount through a co-travel code from a subscription holder or a student with a Student Travel Product. You arrange the discount on ns.nl or in the NS app.

If you prefer not to buy your ticket online, it is still possible to arrange Co-travel discount at an NS Tickets & Service shop. Go together with the NS subscription holder to the shop.

Bring with you:

• ID
• OV-chipkaart if you have an NS subscription

Please note: if you are a recipient with an NS Flex subscription, you cannot go to the Tickets & Service shop. Arrange Co-travel discount in Mijn NS on our website.

Option 1: set up Co-travel discount via the website (ns.nl)

How to give the discount:

1. Log in to Mijn NS.
2. You will see a box titled ‘Travel together with discount’ on your homepage.
3. Select ‘Share co-travel code’.
4. The next screen will show you the code.
5. Send the code to the person you’re travelling with.

How to receive the discount:

1. Click on the link in the message you received from your travel companion, for example in your email.
2. Enter the code and select the button ‘Use code’.
3. Choose your ticket.
4. Purchase a Co-travel Day ticket off-peak in our webshop. You can print the ticket and board the train immediately.
5. Alternatively, log in to Mijn NS to use the co-travel code for your NS Flex subscription. You will travel using your OV-chipkaart. This option is available for these subscriptions: NS Flex Basis or NS Flex Weekend Vrij.

Option 2: arrange Co-travel discount at the NS Tickets & Service shop

Visit the NS Tickets & Service shop together with the person you’re travelling with. Bring your OV-chipkaart and ID; we will gladly assist you. If you’re the recipient and have an NS Flex subscription, arrange the Co-travel discount in Mijn NS on our website (see option 1).

Bring these:

• ID
• OV-chipkaart if you have an NS subscription

If you travel with a ticket with Co-travel discount, you cannot stay on the train during peak hours; your ticket is invalid. Leave the train or buy a valid ticket in the NS app or on ns.nl.

If you check in during off-peak hours with an NS Flex Basis, NS Flex Weekend Voordeel or NS Flex Weekend Vrij subscription, you may stay on the train when peak hours start. The time of check-in is what counts.

Co-travel discount applies up to the Dutch border.

Where Co-travel discount applies:

• Intercity Direct (ICD supplement)
• Domestic sections of routes for ICE International (ICE supplement), Eurocity Direct, EuroCity and IC Berlin
• Routes abroad where OV-chipkaart terminals are installed (for example, Aachen, Weener and Bentheim)

Where Co-travel discount does not apply:

• Foreign sections of the route
• International trains that require reservations (for example, Nightjet and Eurostar)

You only need to stop Co-travel discount yourself if you continue travelling alone the same day with your NS Flex subscription.

Ticket (Co-travel Day ticket off-peak):

The discount applies for as long as the ticket is valid. You must travel together with the subscription holder in the same train compartment.

NS Flex Basis or NS Flex Weekend Vrij subscription:

The discount stops automatically at 4.00 the next morning.

Travelling alone?

If you continue travelling alone with a ticket, buy a ticket for the route from where you no longer travel together.

Follow these steps if you have linked Co-travel discount to your NS Flex subscription.

1. Check out at a gate or terminal of the transport provider.
2. Stop Co-travel discount in Mijn NS.
3. Check back in with your OV-chipkaart. You will travel at full fare.