Notifications in the NS app
Do you want to know if you're checked-in and checked-out correctly? Or receive an immediate alert if there are delays or cancellations? Notifications in the NS app keep you automatically updated during your journey.
Turn on notifications for your journey
Plan your journey in the NS app. Select your journey and tap ‘Notifications’ at the top.
Choose which push notifications you want to receive:
- Changes to your journey, like cancellations, delays or departure from a different platform
- Departure, transfer and arrival
- Limited seating expected
Save your preferences. You will automatically receive a push notification whenever there is an update.
An alternative travel plan straight away
If your train is not running, this train has a delay or there is a chance you will have less chance of a seat, you will receive an alternative travel plan straight away in your notification. This also applies to your changes.
That way, you can switch quickly and reach your destination as smoothly as possible.
Turn on check in and check out notifications
Want to be sure you’ve checked in or out correctly? Then turn on check-in and check-out notifications in the NS app. That way, you’ll receive a push notification when you check in or out. When you check out, you’ll also see the price of your trip.
This is especially handy if you have a OV-pas (a pass with a notch). That’s because with a OV-pas, you’ll see less information on the turnstiles and gates than with an OV-chipkaart.
How it works:
- Open the NS app
- Log in to Mijn NS
- Add your OV-chipkaart, OV-pas or NS-Business Card to Mijn NS
- Tap the pass and scroll down
- Under the heading Notifications switch on the sliders for check in and check out.