Skip to main content

Main navigation

Dott bike

Rent an electric Dott bike through the NS app. It is ideal for short trips around the city. Find out how it works and what you need.

Benefits

  • Available in multiple locations

  • See where bikes are available in the NS app

  • Charged together with your NS Flex subscription

  • View costs and invoices in Mijn NS

How it works

To rent a Dott bike you need an NS Flex subscription. This is how to rent a bike:

  1. Open the NS app.
  2. Log in to Mijn NS (top right).
  3. Tap the map at the bottom of your screen.
  4. Tap a available bike and walk to it.
  5. Choose 'Start my ride' when you are ready to start cycling.

Stop your ride

You can stop the rental of your bike at any time in the NS app. Make sure you park the bike in one of the designated parking zones. These are spread across the city, not just at stations.

Dott bike costs

The rental price for a Dott shared bike is € 0,29 per minute and is the same in every city. You always pay a starting fee of € 1. The cost of your ride continues until you stop it.

Paying for your ride

You pay separately for each ride you take on a Dott bike. We charge the cost of your rides monthly from your account, together with the costs of your NS Flex subscription.

You can find the cost of your ride in the transactions section in Mijn NS. You also receive a monthly invoice from us showing all the rides you made that month.

Frequently asked questions

The Dott bike is not there.

Is the Dott bike not at the indicated spot? Your phone may not be sharing your location correctly. Check that your position on the map is correct.

Is your location not (entirely) correct?

Refresh your location by tapping the blue arrow at the bottom right of the map twice.

Is your location correct?

The bike's location might not be reported correctly. Check whether the bike is somewhere else in the area.

If you still cannot find the bike after this, look for another bike nearby.

Can I rent a Dott bike with my OV-chipkaart?

Yes, you can rent a Dott bike with a personal OV-chipkaart that has an NS Flex season ticket on it (also Flex Basis).

If you have an anonymous OV-chipkaart or a season ticket that uses balance, you cannot rent a Dott bike through us.

Not sure which season ticket you have? Log in to Mijn NS and check which season ticket is on your OV-chipkaart.

How do I unlock the bike?

How to remove the physical lock from the bike:

  1. Start your ride in the app.
  2. Pull the cable at the side of the bike out of the wheel lock.
  3. Then insert the pin at the back of the bike into the mudguard.
Price depends on the journey Buy a season ticket