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OV-chipkaart expired

Has your OV-chipkaart expired or is it about to expire? What you need to do depends on whether you have a season ticket. Find out what applies to you.

OV-chipkaart with an NS season ticket

Do you have an OV-chipkaart with an NS season ticket on it? We will automatically arrange for you to receive a new card. You will receive an email about this.

This does not apply if you only have NS Flex Basis, an OV-fiets subscription or Kids Vrij on your card. You must request a replacement OV-chipkaart yourself: request a replacement OV-chipkaart.

I have not received an email (yet)

You may not have received our notification in time about when your OV-chipkaart expires. That is inconvenient!

What you can do now:

  1. Request a replacement OV-chipkaart on OV-chipkaart.nl.
  2. When you place the order, provide the number of the card you want to replace (your expired card).
  3. Pay the cost of your new card.
  4. Contact Customer Service. We will refund the cost of your new OV-chipkaart.

OV-chipkaart without an NS season ticket

Do you have a personal or anonymous OV-chipkaart without an NS season ticket? You have two options: order an OV-pas via ovpay.nl or travel with your payment card.

Note: you cannot add an NS season ticket to an OV-pas at this time.