What most people want to know
- Compensation disruption April 3rd
- Logging into NS app(s) using Mijn NS
- Refunds when you forget your OV-chipkaart
- Refunds for delays
- Making changes to season tickets
- Discount travel after Kids Vrij
- Forgetting to check in or out and requesting refunds
- An explanation of your invoice
- Corona: questions about your season ticket or train ticket