Main navigation

Menu MenuClose
Menu
Main menu
Travel information

Tickets & Supplements

Season tickets

Door to door

Business

NS International

Customer Service

More about NS
Submenu:Travel information
everything about Travel information

About your journey

Travel planner

Current departures

Current situation on the tracks

Planned engineering work

Everything...

NS on your mobile

Travel Planner Xtra

NS International app

SMS alert

Reisplanner Wear app

Everything...

Traveling with a functional disability

Extra facilities at the train station

Traveling with a wheelchair, scootmobile or special bicycle

Making it easier to go to and from the station

Everything...

Businesses

Travel information on your own website

Developing applications using NS data

The NS API

Everything...

Special routes

Intercity direct

Night trains

Taking the train to the airport

Everything...

Improving services

Luggage

Traveling with the OV-chipkaart
Back to main menu Close sub-menu
Submenu:Tickets & Supplements
everything about Tickets & Supplements

Most wanted

Day return

Single ticket

Railrunner

Group ticket

Unlimited travel

Day ticket

Day ticket bicycle

Day ticket dog

Amsterdam Travel Ticket

Amsterdam Region Travel Ticket

Holland Travel Ticket

Supplements

2-1 supplement

ICE supplement

Intercity direct supplement

More tickets

Euregio-ticket

Train + tram/bus

Travelling with the OV-chipkaart

Topping up the balance on your OV-chipkaart

Checking in and out

Combined Travel Discount with an NS season ticket

Everything...

Voucher code
Back to main menu Close sub-menu
Submenu:Season tickets
everything about Season tickets

Find and compare season tickets

Dal Voordeel

Altijd Voordeel

Weekend Vrij

Dal Vrij

Traject Vrij

Altijd Vrij

Everything...

For Children

Kids Vrij

Go to

Extending season tickets

Making changes to season tickets

For Intercity Direct High Speed trains

Keuzedagen

Season tickets for business travellers
Back to main menu Close sub-menu
Submenu:Door to door
everything about Door to door

Consumers

NS Zonetaxi

Park + Ride

Travel by bus, tram and metro

Greenwheels

Business

Taxi for your business journey

International travel on account

Greenwheels

OV-fiets for NS-Business Card holders

Greenwheels Company Cars

Everything...

OV-fiets

The OV-fiets

How the OV-fiets works

Renting a bicycle at a guarded bicycle storage

Renting from an OV-fiets locker

Everything...

Bicycle storage

Guarded bicycle storage

Self-service bicycle storage

Season ticket for supervised bicycle storage

Storage on account season ticket

Everything...
Back to main menu Close sub-menu
Submenu:Business
everything about Business

NS-Business Card

Order NS-Business Card

Benefits

Mobility advice

Business subscriptions

Dal season ticket

Traject Vrij season ticket

Trein Vrij season ticket

OV Vrij season ticket

Everything...

Door to door

OV-Fiets

Parking with your NS-Business Card

International travel on account

Greenwheels Company Cars

Everything...

Mijn NS Zakelijk

Ordering in Mijn NS Zakelijk

Invoicing and payment

Journeys and transactions

Everything...
Back to main menu Close sub-menu
Submenu:NS International
everything about NS International

International train tickets

Train to Paris

Train to London

Train to Brussels

Train to Antwerp

Train to Berlin

Train to Dusseldorf

Train to Cologne

Train to Frankfurt

Train to Lille

Other train destinations

Thalys

Ski-Thalys

Everything...

Other trains

ICE International

Intercity Berlin

Intercity Brussels

Eurostar

TGV

ÖBB Nightjet

International itinerary planner

Different trains
Back to main menu Close sub-menu
Submenu:Customer Service
everything about Customer Service

Making changes

Making changes to season tickets

Transferring to a different season ticket

Extending season ticket

Everything...

Forgotten something

Forgetting to check in or out?

Forgot your OV-chipkaart

Forgot to buy a supplement

Everything...

Refunds

Refunds for delays

Refunds when you forget to check out

Refunds when you forget your season ticket

Refunds for loss or theft

Everything...

Lost or stolen

Lost or stolen OV-chipkaart with a season ticket

Lost or stolen OV-chipkaart without a season ticket

Temporary ticket and declaration

Everything...

Damaged

Damaged OV-chipkaart

Damaged door to door service products

Lost or stolen NS-Business Card

Everything...

Payment

Consumer rates

Problems when paying online

Deferred payments

Corrective fees

Everything...

Termination or cancellation

Cancelling Keuzedagen

Cancelling a supplement

Cancelling door to door services

Everything...

Log in

Manage your travel history with Mijn NS

What is Mijn NS

Register and log in

Everything...
Back to main menu Close sub-menu
Submenu:More about NS

About NS

Passenger rail service

Station development

Material maintenance

Our vision

Our strategy

Everything...
Back to main menu Close sub-menu

Search

Search on ns.nl

Search for Search on ns.nl

Close
Mijn NS Close
Login
- Create account
- What is My NS?
- My NS Business
Mijn NS Logged in as: {{emailaddress}}
Close
Logged in as

{{emailaddress}}
- Startpage My NS
- Logout
Nederlands

Customer Service

How can we help you?

What most people want to know

Ask the NS Community

By and for customers
Experts provide quick answers to your questions

Themes

Making changes

Forgotten something?

Refunds

Lost or stolen

Damaged

Payment

Termination or cancellation

Log in

Answers within 15 minutes

Connect to chat

Speak to one of our assistants

Go to Contact