Skip to main content

Main navigation

NS Community

Answers from 82,015 travellers

Go to the NS Community

Twitter

Answers within 15 minutes

Go to NS Twitter

Chatnot available

Every day from 07:00 to 23:00

Facebook

Answers within 60 minutes

Go to NS Facebook

Consumer telephone number

Speak to one of our assistants

NS Consumers

NS Zakelijk telephone

Speak to one of our assistants

NS Business

Deaf or hearing-impaired?

Make contact by means of text or sign language

Calling with Teletolk

Do you have a complaint?

Read how to submit a complaint.

Submitting complaints

Respecting privacy

Would you like to know how we deal with your data?

View our privacy statement

Opening hours

Telephone, Twitter & Facebook

Available day and night

Chat

Monday to Sunday 07:00 to 23:00