Contact
Forum
Get the help of 40.000 travellers
Go to the NS ForumGet a response within 15 minutes
Go to TwitterLive Chat
4 minute queue
Chat with NSTelephone
NS Consumers
NS Business
E-mail Consumer
Get a response in 5 businessdays
Send mailE-mail Business
Get a response in 5 businessdays
Send mailE-mail NS bicycle storage
Get a response in 5 businessdays
Send mailE-mail OV Fiets
Get a response in 5 businessdays
Send mailPost Consumer
Get a response in 10 businessdays
NS Customer Service
Postbus 2372
3500 GJ
Utrecht
Post Business
Get a response in 10 businessdays
NS Business
Postbus 2572
3500 GN
Utrecht
Post NS bicycle storage
Get a response in 10 businessdays
NS Customer Service department NS Fiets
Postbus 2572
3500 GN
Utrecht
Opening hours chat and telephone
Consumer & Business
| Telephone | 24/7 available |
|---|---|
| 24/7 available |
Chat
| Monday to friday | 09:00 - 21:00 |
|---|---|
| Saturday | 09:00 - 17:00 |