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Consumer

Do you have a question and cannot find an answer online? We are happy to help during the day (on weekdays from 7:00 to 19:00 and at weekends from 8:30 to 17:00). Outside these opening hours we are available for urgent questions that cannot wait until tomorrow.

+31 30 751 5155

Business

Are you travelling with an NS-Business Card and would you like to speak to an NS employee? We are happy to help you during the day (on weekdays from 07:00 to 19:00 and at weekends from 08:30 to 17:00). Outside these opening hours we are available for urgent questions that cannot wait until tomorrow.

+31 30 300 1111

Deaf or hearing-impaired

Make contact by means of text or sign language.

Call via Teletolk