New: NS Flex
We have something new for you! Because topping up your balance is so inconvenient, and you want to travel for as little as possible per month. That's why we've introduced NS Flex - travel as you are accustomed to, but with a bit more flexibility. Starting in September, NS Flex will be available to everyone in the Netherlands, but we have a sneak preview just for you.
Why choose NS Flex?
- Travel on all modes of public transport, without topping up your balance
No more worrying about whether you have enough balance to travel. Simply check in with the train, bus, tram of metro. You can also pay for an OV-fiets or bicycle storage after the fact. The only thing you need to do is to check in and out.
- Change class up to 15 minutes after checking in
You can change travel classes online via Mijn NS. The class change is valid until 04:00 the next morning. The costs will automatically be calculated on your invoice.
- Always insight into your travel expenses
The costs for your journeys are always available online in Mijn NS. That way, you can easily check your travel costs. Once per month, you will receive a clear, easy-to-read invoice, which is automatically deducted from your bank account.
The right discount for you
We have the right discount season ticket for everyone's travel needs. And if you need to travel more or less over time, you can change your season ticket online on a monthly basis, or even deactivate it temporarily when you don't need it.
Travelling without a season ticket
Starting in September, NS Flex will be available without a season ticket. That way, you aren't tied to a season ticket you don't need, and you only pay for the journeys you actually make.
More than 1.000 travellers have gone before you
And these are their early experiences:
- "My first impression of NS Flex is very positive. I didn't have to worry about how much money I had on my OV-chipkaart."
- "I have been using NS Flex for a while now, both in the train and for other public transport. I am completely satisfied, and I enjoy only having a single invoice at the end of the month, instead of all of those separate debits from my account."
- "You receive a clear notification of the costs and when the amount will be deducted from your account."
Even more flexibility coming soon
NS Flex is new, and like many new products, it is still under development. For example, we are working on ways to offer even more types of season tickets and family packages. We also plan on making the Combined Travel Discount, Optional Days, and NS Extra available in the near future as well.
I want it too!
We will launch NS Flex for everyone in the Netherlands in September, but because we think that you - the traveller - might enjoy it, you can already take advantage of NS Flex. Simply order it online in Mijn NS. If you don't have a Mijn NS account yet, you can create one here.
What can you expect after you order NS Flex?
- You will receive a confirmation e-mail with an explanation and instructions.
- Enjoy travelling with NS Flex!