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Better journey

We do everything we can to make your journey as pleasant as possible. Moving the Netherlands forward is our main goal.

Everything for a better journey

Together, we will get there, even when engineering work means your journey does not go as planned. We provide replacement buses wherever possible, along with diversion routes and tailored travel advice.

Extra staff are available at stations to assist you. We also extend train lengths where possible to make your journey more comfortable.

We do everything possible to ensure your journey goes smoothly. Moving the Netherlands forward, together with you.

Plan your journey in the NS app

Use the NS app to plan your journey shortly before you travel. This way, you always have the latest travel advice at your fingertips.

The app offers useful features, such as:

  • Save your journeys and receive notifications about changes, such as engineering work.
  • Check an estimate of how busy a train is.