Wheelchair or mobility scooter on the train
We are happy to help you travel as safely and comfortably as possible with your mobility aid. That is why there are rules about size and weight:
- Maximum length 150 cm, width 70 cm and height 137.5 cm (including user and luggage)
- Maximum 200 kg for mobility aids that need to be pushed by an assistant (including user)
- Maximum 300 kg for mobility aids that do not need to be pushed (including user)
You must be able to drive your electric wheelchair or mobility scooter on and off the train yourself and carry your own luggage. Combustion engines are not allowed on the train.
There are a limited number of spaces for travellers with mobility aids. At times, this may mean you need to take an earlier or later train.
Adapted tricycle or balance bike on the train
If you have an adapted balance bike or tricycle, you may take it on board free of charge, even during peak hours. If you want to use a mobile ramp or bridge, your bike must not be wider than 70 cm, including your luggage.
(Electric) bicycle, recumbent bike, tandem or Segway as an aid
If you use an (electric) bicycle, recumbent bike, tandem or Segway as an aid due to a disability, you may take it with you free of charge all day, including during peak times. Please note the following:
- Display a disabled sticker on your bicycle or Segway in a visible place. You can order this free of charge online or buy it at various shops.
- Present a document showing that your aid is necessary, such as a disabled parking permit, WMO transport pass (Regiotaxi), Valys pass, or OV Companion pass.
- If you wish to use the movable bridge, request assistance in advance. Your bicycle must not be wider than 70 cm (including luggage). You and your aid may weigh no more than 300 kilos together.