Region NorthEast

Every municipality, region and province in the Netherlands faces its own challenges when it comes to good accessibility. That is why NS works closely with regional authorities, other transport providers, businesses, educational institutions and consumer representatives in these regions. Together, we ensure cities and areas become better connected.

We are committed to a sustainably accessible Netherlands for everyone. This requires tailored solutions per region. The North East Regional Management takes on this responsibility for the provinces of Gelderland, Overijssel, Drenthe, Groningen and Friesland.

NS in the Province

Gelderland

Featured

Regiodirectie stelt zich voor

Frequently Asked Questions

Who can I contact for questions from my municipality?

If you have questions about the timetable, new or existing stations, or public transport developments in your region, you can contact the Public Affairs Manager (PA Manager). They are the primary point of contact for municipalities, provinces, interest groups and other transport providers.

I want to rent retail space at or near a station. Where can I find information?

You can find an overview of all (retail) spaces available to rent at or near NS stations on hurenopstations.nl. Contact information for inquiries is also provided there.

This website can be viewed by province as well:

How does deploying extra or longer trains for events work?

At major events, we expect more travellers. We then deploy extra or longer trains. This requires preparation: a train must be scheduled, conductors assigned, and we ensure cleaning, maintenance and safety at stations.

In short, it is a substantial logistical operation that requires advance planning.

What are the plans for train services and timetables in my region?

Stations are key hubs in public transport and transfer points for travellers. NS Stations works closely with ProRail and municipalities to prepare many stations for more passengers and better meet their needs.

If you want to know more about station developments, visit our website or contact the PA Manager for your region. They will be happy to assist you.

What plans and developments are there for train services and timetables in my region?

The Regional Development Agenda outlines the improvements NS is investigating or planning—from 2020 to 2028, with a view towards 2030 and 2040. This includes service enhancements, network studies and measures such as reducing peak-hour congestion.

Your PA Manager can provide you with more details.

How does NS collaborate with other carriers for door-to-door travel?

Whether your final destination is near or far, NS takes you door to door.

With your NS-Business Card, you can arrange this easily and quickly. All costs are billed afterwards via your monthly invoice.

More information about:

Door-to-Door Services for Consumers

What research and data are available on traveller behaviour, stations and rail usage?

NS regularly studies travellers’ experiences on trains and at stations, travel behaviour and the impact of COVID-19. You can find much of this data in our annual report and on the data dashboard.

If you have specific questions, need data or want to get in touch with our researchers, please contact the PA Manager for your region.

Am I allowed to take photos or videos at stations or on trains?

Filming at stations usually requires permission.
Filming on trains always requires permission.
Who grants permission depends on the purpose (journalistic, private or commercial).

For journalistic recordings: contact NS Press Office
For commercial or other recordings: visit www.mediaopstations.nl

Filming in the train driver’s cab is not allowed.

Main navigation

Plan your journey

Checking in and out with

Popular routes

Special routes

More

At the station

Tickets & Supplements

Season tickets

Especially for

Door to door