Frequently asked questions
NS has two different kinds of trains: Sprinters and Intercities. The Sprinter is suitable for travelling shorter distances and stops in principle at all intermediate stations on the route. The Intercity is a train that is suitable for medium and long distances and stops at large and medium-sized stations. It is a comfortable train with all kinds of facilities for making longer journeys comfortable.Yes, you can get out at other stations on the way. The departure and destinations stations are fixed, though.Install the NS app free of charge through the App Store or Google Play store and load the e-ticket into the app. Have a look at the step-by-step plan for more detailed instructions.Open the ticket in the NS app and hold the phone's screen up against the scanner at the gate.
If your question isn't among them, please contact our Customer Service department.