FAQ about street parking

Yes, you can use your NS Flex season ticket  to pay for parking (including NS Flex Basis). This is a season ticket that enables you to pay in arrears for the trips you have made. You cannot use season tickets that let you travel on balance to pay for parking in the NS app.

Log in to Mijn NS to find out which season ticket is linked to your OV-chipkaart.

You can use the NS app to pay for parking in virtually all municipalities in the Netherlands. In the app, open the map showing your current location and various parking zones.

All you have to do is tap the right parking zone or enter the number of the parking zone in the search bar. Next, follow the steps in the app.

If you can't see your parking zone, you can't use the NS app to pay for parking in this location. Make sure

How long you can park depends on the parking zone. The app will always tell you the maximum stay in the selected parking zone.

Please note: we automatically stop your parking session after 24 hours. Want to stop your parking session earlier? Then stop it yourself in our app. Or start a new session after 24 hours if you want to park for longer. This way, you can avoid a fine.

No, you cannot reserve parking bays. Park your vehicle in a free bay and start a parking session.

How to add or change your vehicle registration:

1. Open the app, go to map and pick a parking zone.
2. Tap 'Add vehicle registration'. To change your license plate, go to 'Change vehicle registration'.
3. Add or change your vehicle registration.
4. Tap 'Continue'

Our privacy terms & conditions apply to all our services. You can find them at ns.nl/privacy.

Park your vehicle and open the NS app.

1. Select the map at the bottom of the screen. The map will show you all nearby parking zones.
2. Tap the right parking zone and proceed through the steps.
3. Add your vehicle registration if needed.

When you've taken all the steps, start the parking session. 

Open the NS app. Go to the map and tap on the parking notification at the bottom of the screen. Simply stop the parking session and be on your way.

We will automatically recognise the controlled hours linked to your parking zone. You only pay for parking during controlled hours. 

Parking rates differ across parking zones. In our app, tap 'Map' and select a parking zone to view the hourly rate.

We will also charge a fixed €0.25 transaction fee for every session. 

We debit all parking fees under € 25 from your account each month. At the same time as the cost of your NS Flex season ticket. Do you have to pay more than € 25? Then we will debit the amount from your account immediately.

You can find a summary of your parking sessions, locations and costs by going to Travel History in MIjn NS.

Open your Travel History in Mijn NS

We get your parking charges from the parking authorities.

To dispute one of the charges,
please contact the relevant parking authority. Street parking is usually enforced by municipalities. 

You can challenge the fine with the municipality within 6 weeks. Many municipalities let you challenge fines online.

Go to the map and tap on the parking notification at the bottom of the screen. Simply stop the parking session and be on your way.

If that doesn't work, please contact NS Customer Service. We're here to help.

Open the app again and check the parking zones again.

If you still can't see your parking zone,
you can't use the NS app pay for parking in this location. Pay at the parking meter to avoid a fine. 

You can challenge the fine with the municipality within 6 weeks. Many municipalities let you challenge fines online.