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Bicycle Storage

Information about the use of your data when you store your bicycle in a storage facility at the station,


What personal information do we use?

When you use the bicycle storage facility at the station via an annual season ticket, 'Storage on account', or for day storage, we use the information displayed on your OV-chipkaart and the transaction data. If you have an annual season ticket or 'Storage on account', then you have already provided these data when you purchased the season ticket. For day storage, you provide these data at the moment that you check in/out, and when you pay the costs for storing your bicycle.

If you are the holder or booker of an  NS Zakelijk NS-Business Card, then we may use your business contact details if possible.

What do we use your personal information for?

The basis of processing this information is: implementation of the contract.

You must have a season ticket in order to use a storage facility via an annual season ticket or 'Storage on account'. You can purchase one online. We use your contact details and card number for this season ticket. You can link the season ticket to any personalised OV chipkaart.

If you would like to store your bicycle on a daily basis, you enter into a contract with NS. We will then use the information shown on your OV-chipkaart and the transaction data in order to implement this contract.

The basis of processing this information is: justified interest.

It is in your interest and ours that we improve our services. When you store your bicycle at a bicycle storage facility, NS processes your transaction data in aggregated form for marketing purposes. These include identifying the most popular storage locations, storage during the morning or evening rush hour, or the net turnover each month. If you would prefer that NS did not process your transaction data for these purposes, then you can unsubscribe here.

With whom do we share this information?

We contract third parties to provide IT and marketing services. These third parties process our information solely for our own internal use, and for no other purpose. We have made agreements with these parties pertaining to the processing of personal information.

We are authorised to provide your personal information to parties outside the European Economic Community under certain circumstances. In that event, we will take suitable measures with these parties, for example by agreeing to the standard provisions required by the European Commission.

How long do we store your information?

We store your personal data for up to 18 months after you use the bicycle storage facility.