What is Mijn NS?
Mijn NS enables you to manage all your data, journeys and settings in one place. Discover all of the benefits.
This is Mijn NS
Mijn NS is the personalised environment in which you can view all of your journeys and expenses and manage your data while arranging a number of things yourself.
Here's how to get the most out of Mijn NS:
- Create an account
- Log into Mijn NS in the NS app (or on the website)
- Add a card: either your OV-chipkaart, OV-pas or a debit card
Explore all of the benefits
Make sure to add your OV-chipkaart, OV-pas or debit card, as this is the best way to ensure you get the best out of Mijn NS.
View your journeys
You can view your journeys and the associated costs in your travel history. It may take a little while for this data to become visible, especially if you've been travelling with another carrier.
View your invoices
You can view all of your invoices in one spot, and therefore all of the costs you've incurred that month when using your card. This includes your season ticket and all separate products.
Requesting a refund
If you've forgotten to check out, or have experienced more than 30 minutes delay, you can request a refund through Mijn NS.
Updating your details
Would you like to change your address or other personal details? Simply log in to Mijn NS and do it straight away. In the app, you’ll find these settings under More > Personal details (under the Account heading) > Details.
Giving or receiving a Co-travel discount
As a season ticket holder, you can give a Co-travel discount to your companions through Mijn NS, or you can enable a Co-travel discount that you have received from someone else.
Indispensable for all your travel needs
By logging into Mijn NS in the NS app, you'll always have all the information you need to hand. For example, we can notify you if you forget to check out, you can easily switch classes, and you can view your balance wherever you are.
