Engineering works around Amsterdam

April and May

• Tuesday 28 April to Monday 4 May

  ProRail is renovating Amsterdam Zuid station. As a result, there will be no trains to and from Amsterdam Zuid, and fewer trains to and from Amsterdam RAI and between Amsterdam Central Station and Schiphol Airport.

  NS will provide alternative metro services. Your NS ticket is valid on metro lines 50 and 51 between Amsterdam RAI/Amsterdam Zuid and Amsterdam Lelylaan, and on metro line 52 between Amsterdam Central Station and Amsterdam Zuid.

  • Are you travelling between Schiphol Airport and Amsterdam Zuid/Amsterdam RAI? Then travel via Amsterdam Lelylaan.
  • Are you travelling between Schiphol Airport and Utrecht Central Station / Almere Centrum / Amersfoort Central Station? Then travel via Amsterdam Central Station.

  View the engineering works from 28 April to 1 May and on 4 May on the map.
  View the engineering works on 2 and 3 May on the map.

• Monday 18 to Monday 25 May

  ProRail is improving the railway between Utrecht Central and Amsterdam Central . As a result, the following changes apply:

  • Fewer Intercity trains between Utrecht Central – Amsterdam Central /Amsterdam Zuid – Schiphol Airport (4 times per hour).
  • No Sprinter trains between Breukelen and Amsterdam Central .
  • Replacement buses between Breukelen and Amsterdam Bijlmer ArenA.

  Services on other routes will also be different from usual. For example, fewer Intercity trains will run between Utrecht Central and Arnhem, and between Amsterdam Central and Alkmaar. Sprinter trains between Utrecht Central and Almere Centrum will not start from Hilversum; travel with the other Sprinter services and via Weesp.

  Your NS ticket is valid on metro line 54 between Amsterdam Bijlmer ArenA and Amsterdam Amstel.

  • Travelling to Amsterdam Muiderpoort? Travel via Amsterdam Central .
  • Travelling to Duivendrecht? Travel by metro or with other train services between Weesp and Amsterdam Zuid.

  Please allow for extra crowds and a longer journey time. Avoid peak crowds between 07:30 – 09:30 and 16:30 – 18:30.

  View the engineering works on the map.

Frequently Asked Questions about engineering works

• Can I get a refund if my trip is delayed?

  When we schedule works, we also update the itineraries and travel time in the Travel Planner. Your travel time may be longer than usual. Because the works are scheduled in advance, we cannot offer a refund if you reach your destination later than usual.

  You are entitled for a refund if your train is delayed by 30 minutes or more relative to the timetable given in the Travel Planner.

• How do I check in and out?

  Do you have to travel around because of construction work? Then check in and out at the start and end stations as you are used to. You do not pay anything extra if you have to travel around because of construction work. If you check in and out at the same stations as normal, it does not cost more.

  Do you have to check in and out at a different station in between because of the detour? Then you may pay more than normal. If so, you can claim the price difference back via customer service.

  Taking an NS Bus as a rail replacement service?
  Check out when you leave the train and transfer to the bus. There will be a temporary card reader near the bus. Check in before you enter the bus and check out again when you leave the bus.

  If you're transferring back to the train, check in again at the station before boarding the train.

  Travelling with another public transport or train carrier?
  You do not have to check in or out with other carriers if we recommend travelling with another carrier due to works. Your NS ticket also counts as a valid ticket with other carriers. Your trip will therefore cost the same.

  Example: if we recommend travelling by metro, you do not have to check in and out at the metro station. Only check in before you first board the train and check out at your destination.

• Can I take my bike on an NS bus?

  No, you may not bring your bike with you on an NS bus. Regrettably, there is no space for bikes.

• Do detours cost more?

  If you check in and out at the same stations as usual, your trip will cost the same.

  Does alternative route means travelling with a different carrier?
  You do not have to check in or out with the carrier if we recommend travelling with another carrier due to works. Your trip will therefore cost the same. Your NS ticket also counts as a valid ticket with other carriers.

  Taking an NS Bus as a rail replacement service
  costs the same as regular train travel. We do ask that you check out when you leave the station and check in again when you enter the bus.

  Are your check in and check out more than 35 minutes apart?
  Then you may have to pay more than usual, as the two legs of your trip will be seen as two distinct trips. 

  Paid too much?
  Answer these questions to figure out whether you are entitled to a refund.

• Do you have a mobility problem?

  Please be mindful of the following: 

  • The vertical gap when boarding the bus
  • Long walks to and from the bus
  • Prolonged standing while waiting for the bus

  If NS is running replacement buses and you are in a wheelchair,
  you can use our free wheelchair taxi. Call NS Travel Assistance (on 030 235 7822) or chat with NS Customer Service.

  Are you visually impaired and do you need help?
  We will help you get to and from the rail replacement service. Call NS Travel Assistance (on 030 235 7822) or chat with NS Customer Service.

See all of the Frequently Asked Questions about engineering works.