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Service provision for transport concessions

Multiple carriers operate on the Dutch rail network. Via procurement, they acquire transport concessions for sharing the network. Sometimes, when a concession period ends, a change of carrier takes place. If another carrier takes over a route, then NS Reizigers will provide this carrier with certain services.

Which services are provided?

This service pertains to the use of:

  • Webservice Route and Pricing (WRP)
  • Passagepassen for BTS
  • Information provision for personnel at passenger stations

Service requests / NS Reizigers contact:

A detailed description of the services NS Reizigers provides to other rail carriers is available via the download link 'NSR Service Catalogue 2023' provided below.

For other questions from public transport carriers regarding NS Reizigers services, please contact the NSR Single Point Of Contact.