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Track Work Rotterdam - The Hague

In 2026, ProRail will upgrade the train signalling system around Rotterdam Central and carry out various projects in The Hague. See below for what this means for your journey.

Works in November

Saturday 7 and Sunday 8 November: Rotterdam Centraal

On Saturday 7 and Sunday 8 November ProRail will work on the train safety system around Rotterdam Centraal.
As a result, no trains will run from, to or via Rotterdam Centraal.

This means there will be no trains running between:

  • Rotterdam Centraal - Delft Campus
  • Rotterdam Centraal - Gouda
  • Rotterdam Centraal - Zwijndrecht
  • HSL: Rotterdam Centraal - Breda/Schiphol Airport

Replacement bus and metro services will run.

Reason for the work

ProRail is renewing the train safety system around Rotterdam Centraal because the current system is outdated.

The power to the track will be temporarily switched off for work on the new system. Therefore no trains can run from, to or via Rotterdam Centraal during the work.

This will keep rail traffic safe and reliable in the future.

Plan your journey in the NS app

Plan your journey door-to-door shortly before departure in the NS app or via the Journey planner. This way, you always have the latest travel information.

In the NS app you can:

  • receive notifications about your journey
  • check an estimate of how busy a train is

Frequently asked questions about engineering work

Can I request a refund for a delay?

For planned engineering work we adjust the travel time in the Journey planner. You may therefore have a longer travel time than usual. Because the work is planned, you will not receive a refund if this makes you arrive later than expected. You can of course request a refund if your train is at least 30 minutes late compared with the Journey planner timetable.

Do I get a discount if I have a season ticket and cannot travel on my route?

No. You do not get a discount because the work is planned in advance. We provide replacement transport (for example NS buses) or a diversion route.

Can I travel free on an NS bus?

No. You still need a valid ticket on replacement transport. If part of your journey is by an NS bus, you will not pay anything extra for the whole journey.

How does checking in and out work on the NS-bus?

Are you travelling on an NS-bus?

Check out at the station where you get off the train and transfer to the bus. A temporary check-in and check-out terminal stands by the bus. Use this to check in again, and at your destination check out at the bus stop.

Are you continuing your journey by train?

Then check in again at the station where you board the train.

Do you have reduced mobility?

Please bear the following in mind:

  • a high step when boarding the bus
  • longer walking distances to and from the bus
  • you may need to stand more while waiting for the bus

Are you travelling with a wheelchair or other mobility aid and we are using buses?

Call NS Reisassistentie on 030 235 7822 or chat with Customer Service for a tailored solution.

Do you have a visual impairment and need assistance?

We will help you get to and from the replacement transport. Call NS Reisassistentie on 030 235 7822 or chat with Customer Service.

Do I pay extra if I have to take a diversion?

  • If you check in and out at the same stations as usual, you will not pay anything extra.
  • If you must travel via another operator and we advise it, you do not need to check in or out with them. Your NS ticket will be valid.
  • If you travel by an NS bus, you will not pay more than usual. You must check out from the train and then check in and out again on the bus.
  • If more than 35 minutes pass between checking out and checking in, you may be charged more because this could count as a new journey.
  • Have you paid too much? Check the questionnaire to see whether you are eligible for a refund.

Can I take my bicycle on an NS-bus?

No. There is unfortunately no space for bicycles on the NS-bus.

Are you travelling by other public transport or a different train operator?

If engineering work requires you to travel with another operator, your NS ticket is usually valid with that operator. You check in and out with that operator and will not pay extra, provided you follow the instructions.

For example, if you travel by metro, you use your NS ticket, but you check in and out at the metro and again with NS at your departure and arrival stations.

See all frequently asked questions about engineering work.