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Season Tickets for Passengers with Visual Impairment

Do you have a visual impairment and are you travelling by train? Choose NS Flex for travellers with visual impairments or NS-Business Card for travellers with visual impairments. These allow you to check in and out yourself across all public transport. Any missed check-in or check-out is automatically corrected. You will be billed for your fares monthly in arrears. See on this page which season ticket suits you best.

NS Flex for Passengers with Visual Impairments

Travel easily with NS Flex for Passengers with Visual Impairments. This subscription uses a single OV-chipkaart for all public transport. You check in and out without needing to load credit in advance. The fare for your journey is paid monthly by direct debit.

If you miss a check-in or check-out, we will correct it automatically based on your travel history. You can also submit up to ten corrections yourself a year.

NS Flex for Passengers with Visual Impairments is an add-on to your NS Flex subscription. If you do not yet have NS Flex, you can order it online or call our Customer Service.

You will also need an OV escort card B. If you do not have one yet, you can apply for it via the Argonaut website.

If you wish to apply for NS Flex for Passengers with Visual Impairments, please include a copy of your OV escort card B with the application form. You can find the form via the button below. Complete it digitally or print it out and send it by post to our Customer Service. We will process your application within two weeks.

NS-Business Card for travellers with visual impairments

The NS-Business Card for travellers with visual impairments makes it easy to travel throughout public transport with just one OV-chipkaart. You do not need to travel for business purposes nor require a Chamber of Commerce number.

You check in and out without loading credit. The fare for your journey is paid monthly via direct debit. If you miss a check-in or check-out, we correct it automatically. You can submit corrections as often as you need for travel by train, bus, tram and metro with all operators.

You can apply for the NS-Business Card for travellers with visual impairments if you have an OV companion card B. If you do not have this yet, you can request it via the Argonaut website.

Order your card through the Translink Service Desk for travellers with visual impairments. Download the authorisation form below and send the completed form by post or email to Translink.

Frequently asked questions about NS Flex and NS-Business Card for travellers with reduced vision

What are the differences between NS Flex and the NS-Business Card?

Here is what you need to know when choosing between NS Flex and the NS-Business Card.

Missed check-ins and check-outs

NS Flex automatically corrects any missed check-ins and check-outs for NS journeys. You can request up to ten corrections a year for NS journeys and three for other carriers at uitcheckgemist.nl. With the NS-Business Card, you can request unlimited corrections for journeys with all carriers, arranged via the Service Desk for travellers with reduced mobility.

Season tickets

NS Flex comes in several types, including Basis, Dal Voordeel, Altijd Voordeel, Weekend Voordeel, Weekend Vrij, Dal Vrij, Altijd Vrij, and Traject Vrij. These season tickets are also valid on other train operators.
The NS-Business Card offers season tickets such as Basis, Dal Voordeel, Traject Vrij, Trein Vrij, and OV Vrij. Please note a Dal season ticket does not provide discounts on other carriers.

OV-chipkaart

With NS Flex, you need to briefly scan an existing card at an NS Ticket Machine once. New cards can be ordered without this step. NS-Business Card users receive a new OV-chipkaart that does not require scanning at a Ticket Machine.

Sentire product from Connexxion

NS Flex can include the Sentire product if the bus, tram, and metro part of NS Flex is deactivated via Customer Service. The NS-Business Card does not support Sentire and remains on your current OV-chipkaart.

I have NS Flex for travellers with reduced mobility. What should I do if I forgot to check in or out?

Did you forget to check in or out during an NS journey? Do not worry; we automatically correct this based on your travel history. You do not need to take any action. After the correction, you will receive an email. You can also view the correction in Mijn NS.

If the automatic correction is incorrect or no correction was made, you can adjust it yourself in Mijn NS. You may prefer to call Customer Service at 030-7515155. You may request up to ten automatic corrections for NS journeys a year. For other carriers, this limit is three times a year. Submit correction requests for other carriers at uitcheckgemist.nl.

I have an NS-Business Card for travellers with reduced mobility. What should I do if I forgot to check in or out?

If you have an NS-Business Card for travellers with reduced mobility and experience issues checking in or out, the Service Desk for travellers with reduced mobility will correct the missed check in or out for you. This applies to journeys with NS as well as other carriers.

You can find more information about the NS-Business Card for travellers with reduced mobility on the website of the Service Desk for travellers with reduced mobility. You may also send an email to serviceloket@ov-chipkaart.nl or call 0800-4848400. The Service Desk is available on weekdays from 8.00 to 17.00.