Terminating or cancelling door-to-door services
Going to and from the station with your own bicycle, an OV-fiets, the OV-taxi, Greenwheels or using the bus, tram or metro. You can cancel several door-to-door services online.
Cancelling door-to-door services
Termination of Storage on account
Storage on account remains active until you cancel it.
Cancelling an annual bicycle storage season ticket
You can also cancel your bicycle storage season ticket through the storage proprietor. For more information, see Cancelling a season ticket for an NS bicycle storage facility.
Cancelling a booking with the OV-taxi
You can cancel a booking with the OV-taxi online until 15 minutes before the appointed time at ovtaxi.nl. If you cancel later than this you will be charged a fee.
Changes to Greenwheels
Would you like to change a reservation or some details, cancel a reservation or cancel the season ticket? Read how to do this on the Greenwheels website.