No valid ticket on the train or behind the gates at a station? If so, the conductor or Safety and Service assistant will sell you a ticket, in addition to the legal fine of €50. Unable to pay in cash on the spot? If so, you will be granted a deferred payment option if you are able to identify yourself.
Fine and administration costs
The fine for travelling without a ticket on public transport is €50, in addition to the cost of a train ticket. The fine of €50 was decided by the state secretary for infrastructure and the environment. This fine is the same for all forms of public transport: bus, tram, metro and train. The administration fee is €15.
If you cannot pay the fine in cash on the train or behind the gates at the station, the conductor or Safety and Service assistant may grant you a deferred payment option. You will however need to be able to identify yourself for this. You will then receive a payment slip at home which must be paid within 14 days.
No proof of identification
Compulsory identification applies in the Netherlands. You always need to be able to provide identification. To obtain a deferred payment, you must also be able to identify yourself. The conductor or Safety and Service assistant is a special investigator (BOA) and fully authorised to ask for your identification. If you are unable to do so, the conductor Safety and Service assistant will draw up an official report. The police may also be called in to investigate your identity.
Disagree with the fine? Pay it anyway
Even if you do not agree with the fine, it is important that you transfer the amount. This will prevent any unnecessary increase in the fine amount. You can file an objection after payment. If we agree with your objection the amount you have already transferred will be refunded.
We strongly recommend that you pay the fine to NS within 14 days. If you do not pay within this period, we will send you a reminder and the fine will be increased by a €15 administration fee. If you still fail to pay within 21 days, we will be forced to transfer the fine to a collection agency. The fine will then be increased by a collection fee of €25, which is in addition to the aforementioned administration fee of €15. Payments made without your payment reference cannot be processed.
Submitting an appeal
Do you disagree with this Deferred Payment? Please contact NS Customer Service. We will help you immediately via phone 030 - 751 51 55 and chat.