Payment
Prices for train tickets are easy to find in the Travel planner. Enter a route and click on Plan Then click on the journey you want to make. You will immediately be shown the price for a one-way 2nd class ticket. If you click on All rates, you will also see the prices for Return tickets, 1st class tickets and Route season tickets
NS uses various rates for passengers. We keep you informed of changes to rates. Below, you can read more about what you can do in case of corrective fees, fines, deferred payment and paying online.
What most people want to know
The answer to your question...
Paying without iDEAL
Are you unable or unwilling to pay for your train ticket iDEAL? In that case, you can use your credit card or call NS Customer Service.
Deferred payments
If you don't have a valid ticket in the train, the conductor or Security & Service assistant will sell you a ticket and collect the legal fine of € 50. If you cannot pay in cash on the spot, then you will be granted deferred payment if you can provide proof of identification.
Correction fee and boarding fee
If we don't know which stations you boarded or left the train, for example because you forgot to check in or out and didn't correct it in time, then we will charge you a correction fee or a boarding fee. See which situation applies to you.
Rates
Fares for the various train tickets and season tickets change every year on 1 January. The prices of train tickets will also be adjusted in 2022. See the overview for the price changes that will take effect from 1 January 2022.
Customer rates for door-to-door services
Find the rates of various door-to-door services here, including renting an OV-fiets or storing your bicycle at the stations.
Business rates for door-to-door services
What are the rates if you use the various door-to-door services with your NS-Business Card? View them here.
