Payment
Prices for train tickets are easy to find in the Travel planner. Enter a route and click on Plan Then click on the journey you want to make. You will immediately be shown the price for a one-way 2nd class ticket. If you click on All rates, you will also see the prices for Return tickets, 1st class tickets and Route season tickets
NS uses various rates for passengers. We keep you informed of changes to rates. Below, you can read more about what you can do in case of corrective fees, fines, deferred payment and paying online.
What most people want to know
The answer to your question...
Paying without iDEAL
Are you unable or unwilling to pay for a train ticket via iDEAL? Then you can use your credit card or call NS Customer Service.
Deferred payments
If you don't have a valid ticket in the train, the conductor or Security & Service assistant will sell you a ticket and collect the legal fine of € 50. If you cannot pay in cash on the spot, then you will be granted deferred payment if you can provide proof of identification.
Corrective fees
If you forget to check in or out with your Traject Vrij season ticket or NS-Business Card, we cannot calculate the price of your journey. In this case, we will charge a corrective fee, which may differ per season ticket. All corrective fees are billed via the invoice.
Consumer rates
As of 1 January 2021, the rates for various train tickets and season tickets will change. The consumer fares for 2021 are listed here and in the NS app.
Customer rates for door-to-door services
What are the rates for door-to-door services if you would like to use another form of public transport for the last leg of your journey?
Business rates for 2020 and 2021
As of 1 January 2021, the fares for various train tickets and season tickets will be different. The business rates for 2020 as well as for 2021 are listed here.
Business rates for door-to-door services
What are the rates if you use the various door-to-door services with your NS-Business Card? View them here.
