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Station maintenance

Information about the processing of data during inspections for station maintenance.

What data do we collect?

In order to make your stay at the station as pleasant as possible, it is important that the station facilities are well-maintained. In order to do this work as safely and carefully as possible, we use drones and scanners to conduct maintenance inspections. These devices record footage of the interior and exterior of the station buildings. 

In order to prevent these drone flights and scans from recording footage of you, we post warning signs and if possible we use warning tape to mark the areas that we are inspecting. Travellers are prohibited from entering these areas during scans or drone flights. 

Despite these precautionary measures, it is possible that you may be recognisable in the footage recorded during these drone flights, for example because you have entered the prohibited areas. 

What do we use your personal data for?

The basis for data processing is: legitimate interest.

Inspections for station maintenance are necessary. The use of drones and scanners makes it possible to conduct these inspections in areas that are not accessible by humans. They also make the inspections easier and safer for our personnel.

As a rule, we do not want to collect personal data, as we do not need personal data for maintenance inspections. We do everything in our power to prevent capturing footage containing images of people and to avoid processing these images. 

If you are clearly visible in the footage, the drone pilot will stop recording or the scan will be stopped as soon as you are noticed, and the recordings in which you are visible will be deleted immediately. If you are not spotted during the recordings, the footage will be deleted later. If specific footage the station is absolutely necessary due to its importance for the inspection, then we will ensure that you are not recognisable in the images, for example by using blurring techniques in editing. This will eliminate any of your personal data from the saved footage.

With whom do we share data?

We share the video footage that does not contain personal data with our suppliers, such as contractors and technicians, in order to conduct station maintenance as efficiently as possible. The images of areas accessible to the public can also be used for communications purposes. Such images will not show any recognisable individuals, however.

How long do we store the information?

Any footage that does not show recognisable individuals can be stored for an unlimited period for maintenance purposes.