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Station maintenance

Information about the processing of data during maintenance inspections of the station facilities.


What information do we collect?

In order to make your stay at the station as pleasant as possible, it is important that the station facilities are well-maintained. In order to do this work as safely and carefully as possible, we use drones and scanners to conduct some maintenance inspections. These devices record images of the interior and exterior of the station buildings.

In order to prevent these drone flights and scans from recording images of you, we post warning signs and if possible we use warning tape to mark the areas that we are inspecting. Travellers are prohibited from entering these areas during scans or drone flights.

Despite these precautionary measures, it is possible that you may be recognisable in the images recorded during these drone flights, for example because you have entered the prohibited areas.

What do we use your personal data for?

The basis for the processing is: legitimate interest.

Maintenance inspections of the station buildings are a necessary activity. The use of drones and scanners makes it possible to conduct these inspections in areas that are not accessible by humans. They also make the inspections easier and safer for our personnel to conduct.

In principle, we do not wish to collect personal data, as it is not necessary for the maintenance inspections. We make every effort to prevent you from being recognisable in the images, or from processing images of you.

If you are clearly visible in the image, then the drone pilot will stop recording or the scan will be stopped as soon as you are noticed, and the recordings in which you are visible will be deleted immediately. If you are not spotted during the recordings, then the images will be deleted later. If a specific image of the station is absolutely necessary due to its importance for the inspection, then we will ensure that you are not recognisable in the images, for example by using blurring techniques in editing. This will eliminate any of your personal data from the saved images.

With whom do we share this data?

We share the video images that do not contain personal data with our suppliers, such as contractors and installation technicians, in order to conduct station maintenance as efficiently as possible. The images of areas accessible to the public can also be used for communications purposes. Such images will not show any recognisable individuals, however.

How long do we store the information?

Any images that do not show recognisable individuals can be stored for an unlimited period for maintenance purposes.